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    Collections Specialist - Louisville, United States - Synchrony Health Services

    Synchrony Health Services
    Synchrony Health Services Louisville, United States

    3 weeks ago

    Default job background
    Description

    Overview:
    Careers close to home and your heart


    Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members.

    We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work.

    If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.


    Responsibilities:
    Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts.

    Schedule Options

    1st shift (8-4:30)

    Duties and Responsibilities


    • Research accounts as needed for collection activities.
    • Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
    • Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers.
    • Works with billing associates to review accounts and correct account billings as needed.
    • Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances.
    • Checks for Medicaid eligibility.
    • Analyzes accounts receivable aging and individual accounts.
    • Assists with special projects as needed.
    • Maintain goals for DSO and cash collected.

    Qualifications:
    High School diploma or equivalent.

    Experience
    Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.
    Minimum one (1) year multi-facility experience preferred.
    Framework/Sage experience preferred.
    Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
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