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Collections Specialist - Louisville, United States - Willis Klein
Description
:Collections Specialist
We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.
The Company :
Willis Klein Commercial Sales is an established and diversified family-owned distributor of Division 8 and 10 architectural building products and is known for the great care we take with clients and employees alike.
Our direct access to the most obscure materials makes us the security resource for regional hospitals, universities, schools, and other existing businesses and institutions.
The Position:
We're looking for a Collections Specialist. The pay range we're offering is $39-44k annually.
We offer Health, Dental, Vision and Life Insurance
We also offer PTO and Retirement Plans
Requirements :
Attention to detail and accuracy
Organizing and Prioritizing
Articulate and professional, enthusiastic attitude and a focus on results are required
Strong communication skills
Excellent phone presence and interpersonal skills
Strong verbal, written and time management skills
Self-motivated
Ability to multi-task and to meet deadlines
Proficiency in accounting software and Microsoft Excel
Knowledge of relevant laws and regulations pertaining to accounts receivable
Responsibilities:
Account Receivable Management
Monitor and manage a portfolio of customer accounts to ensure timely payment of outstanding invoices
Contact customers through various communication channels to secure payment and negotiate payment plans if necessary
Customer Communication
Conduct courteous and effective communication with customer to resolve payment discrepancies and inquiries
Provide clear and concise explanations of outstanding balances, late fees, and payment terms
Issue Resolution
Investigate and resolve payment discrepancies and billing issues promptly
Collaborate with internal teams such as sales or customer service to address customer concerns and enhance overall customer satisfaction
Recordkeeping and Documentation
Maintain accurate and up-to-date records of all customer interactions, payment arrangements, and correspondence
Prepare and submit regular reports on the status of outstanding accounts to management
Credit Analysis
Assess creditworthiness of customers and recommend credit limits based on analysis and payment history
Make recommendations to management for account adjustments, write-offs, or collections escalation
Compliance
Ensure compliance with company policies and relevant regulations in all collection activities
The Location:
Willis Klein is based in Louisville, Kentucky. This is a great place to live because of the affordable housing market, adequate outdoor recreation, and quality education. Louisville is also home to a thriving culinary scene, action-packed sporting events, and the Kentucky Derby
Why Should You Apply?
Career Advancement. We're committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you.
Team Culture. At Willis Klein, our culture is at the heart of everything we do.
We're dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity.
Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and moreWillis Klein Locksmithing & Security is an Equal Opportunity Employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.
Requirements:
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