Jobs
>
Customer Service Representative
>
Ashland

    Customer Service Representative - Ashland, United States - Atlas Bolt & Screw Company

    Atlas Bolt & Screw Company
    Atlas Bolt & Screw Company Ashland, United States

    4 weeks ago

    Default job background
    Retail
    Description

    Atlas Bolt & Screw Company LLC

    Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

    Position Summary: Builds rapport and serves customers by providing product and service information; accurately processes customer orders in a timely manner; and resolves product and service problems by performing the following duties:

    Essential Duties and Responsibilities:

    • Assist customers by phone or in person; build a rapport with customers through friendly, engaging communication.
    • Enter orders into computer system; check stock; complete paperwork to fill order.
    • Track orders and update customers to ensure good customer service.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Attract potential customers by answering product and service questions; suggesting information about other products and services.
    • Process and get approvals for customer adjustments.
    • Communicate with Sales Executives on current status of accounts and potential expansion of customer's business.
    • Perform clerical duties when needed (including some purchasing).
    • Other duties as assigned.

    Qualifications

    • Associate's Degree or equivalent, OR 2+ years of related experience.
    • Excellent verbal communication skills and telephone manner.
    • Ability to resolve conflict.
    • Experience working with customer support.


  • Atlas Bolt & Screw CO Ashland, United States

    Atlas Bolt & Screw Company LLC · Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed ...


  • Centerra Co-op Ashland, United States

    Job Description · Job DescriptionJob Title: Propane Customer Service Representative · Position Objective: The Customer Service Representative serves as a direct point of contact for customers and operations. The goal is to ensure all customers receive an above average level of se ...


  • Centerra Co-op Ashland, United States

    Job Title: Propane Customer Service Representative · Position Objective: The Customer Service Representative serves as a direct point of contact for customers and operations. The goal is to ensure all customers receive an above average level of service, respond to inquiries about ...


  • WESCO Ashland, United States Paid Work

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested informa ...


  • University Hospitals Health System Ashland, United States

    Essential Functions Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain profession ...


  • 7-Eleven Ashland, United States Full time

    Start Your Story at SpeedwayCustomer Service Representative is an entry level store position with flexible full and part time positions available that will work with your schedule. Retail experience is great, but not required. If you have a positive attitude and engaging personal ...


  • DOVELL & WILLIAMS Ashland, United States

    Customer Service Representative · Dovell & Williams · Richmond, VA · $50,000-$60,000 · Dovell & Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our new location in Richmond, Virginia (opening Summer As the Customer Service Repr ...


  • Chick-fil-A | Chicken and Rice Ashland, United States Full time

    Are you looking for a career where you can succeed each and every day? Are you looking for unlimited growth potential? Do you love to help and serve others? Do you like to be active? Do you like to have fun and enjoy making new friends? · If you answered "YES" to any of the quest ...


  • Mount Sinai Hospital Greenlawn, United States

    Job Description · Patient Service Representative - Greenlawn, Long Island - OFFS · Strength Through Diversity · Ground breaking science. Advancing medicine. Healing made personal. · Job Title: Patient Service Representative · The Offsite Patient Service Representative I provid ...


  • NebulaWorks Mansfield, United States

    About the Company · BANK.ECHT.ANDERS. That is our claim as an employer. At all of our locations, we rely on modern working methods and utilize the diversity of our organization to create a positive experience for our customers with tailored solutions and services. Become part of ...


  • Planet Fitness Wooster, United States Part time

    PT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership. · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pro ...


  • Penske Truck Leasing Ashland, United States Full time

    280 s hill carter pkwy ashland va 23005 What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained flee ...


  • Family Dollar Mansfield, United States

    Family Dollar ASHLAND RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...


  • Velocity Solutions Ashland, United States

    Ashland Outside Sales / Sales Representative (m/f/d) Medical Technology Location: Munich · Type(s) of employment: Direct placement Job description Our client, a rapidly growing company in the field of medical technology, is looking for a dedicated outside sales / sales represent ...


  • Family Dollar Mansfield, United States

    Family Dollar ASHLAND RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...


  • StarTek Mansfield, United States

    Are you a tech savvy person? Do you enjoy working with people? Startek is looking for TECH SAVVY individuals to train as a Customer Service Representative · *About Startek* · Startek is a global leader in providing new-age customer experience solutions. We deliver deeper relati ...

  • Sapphire Solutions

    Technical Inspector

    2 weeks ago


    Sapphire Solutions Ashland, United States

    Technical Inspector (m/f/d) - Technical Inspection Department - Container and Heavy Cargo Shipping TECHNICAL INSPECTION DEPARTMENT Technical Inspector (m/f/d) Your tasks: Ensuring the operational readiness of the mechanical systems on board our ships Procurement of equipment and ...


  • PMT: Buckeye Galion, United States

    Position: Customer Service Representative · Location: Galion, OH · Brand: Buckeye Pumps · Segment: Pumps and Motor Technologies · OTC is looking for a Customer Service Representative to join our team in Galion, OH · As a Customer Service Representative specializing in cu ...


  • Midwest Vision Partners Medina, United States

    Job Description · Job DescriptionDescription As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of co ...


  • Gateway Metro Credit Union Shiloh, United States

    Apply · Job Type · Full-time · Description · A successful Member Service Representative, will build and maintain strong relationships with members and teammates, while completing routine teller transactions as well as receiving and processing memberships, checking/loan applicatio ...