Director of Operations - Chandler, United States - Health Operation Solutions
Description
Position:
Director of Operations (ENT Clinic)
Location:
Chandler / Mesa / Queen Creek
Schedule:
Full-Time
Travel:
Overseeing Three Clinic, Travel as Needed
Compensation:
$65k - $85k / year
Benefits:
Med/Dent/Vis, PTO/Sick, 401k, Matching with 401K
Job Summary:
Under the general supervision of the Administrator, the Director of Operations is responsible for ensuring successful day-to-day clinical operations run smoothly and offer high-quality healthcare to every patient.
department Leads. The Director oversees front desk, medical assistants, surgery schedulers, and audiology/allergy technicians.
The Director will lead efforts to improve quality outcomes and clinic operations in a way that contributes to an enhanced experience for staff and patients.
She will oversee the functioning of key systems vital to clinic operations, including, efficient systems for scheduling; management of clinic flow; and referral tracking.
In collaboration with the Administrator, responsible for directing, planning, organizing, supervising and coordinating the services of clinical operations across all sites.
Responsibilities:
- Monitors and ensures clinical and operational performance goals are maintained across Practice Clinics. Optimize staffing, appointment schedules, workflows policies and procedures, as needed to meet goals.
- Responsible for ensuring an excellent patient experience and that patient complaints and grievances are addressed and resolved in a timely and responsive manner.
- Develop, review and update policies, procedures, process improvement, training, and evaluation that help support efficient clinic workflows, productivity, quality improvement and customer service.
- Ensure adherence to Practice policies, procedures, and standards regarding quality improvement, customer service, patient access, productivity, confidentiality, and management of electronic medical records.
- Create, analyze and present data and reports as relevant to clinical operations.
- Responsible for ensuring compliance with rules and regulations that impact clinic operations, including participation in audits
- Track and approve operational expenses within budget guidelines
Other Requirements:
- 35 years of management or supervisory experience in a healthcare or medical setting.
Pay:
$65, $85,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- management or supervisory experience in a healthcare: 3 years (required)
Ability to Commute:
- Chandler, AZ (required)
Ability to Relocate:
- Chandler, AZ: Relocate before starting work (required)
Work Location:
In person
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