Patient Account Representative Ii-medicine - Baltimore, United States - Faculty Physicians Inc.
Description
Performs functions such as charge entry, payment posting (including cash) and reconciliation, handling lockbox duties and/or account investigation, follow-up and collections for moderately complex accounts; and other duties as assigned.
EDUCATION and/or EXPERIENCE- High school diploma or general education degree (GED) preferred
- Two to three years of experience in a physician billing office
- PC proficiency
- Accurate data entry skills
- Knowledge of GE, EPIC or similar computerized billing system
- Knowledge of payers in specialty
- Understanding of FSC's and paycodes used in GE system, and the importance of
ESSENTIAL JOB FUNCTIONS
- Enters charges accurately and timely, ensures charges are balanced and reconciled within department guidelines.
- Manually posts payments, contractual adjustments and rejections from EOB's.
- Performs AR follow up on rejected claims.
- Performs consistent follow up on open invoices by insurance class utilizing PCS or ATB.
- Resolves E-commerce edits within department guidelines.
- Selects AR follow up and/or documentation request in a timely manner.
- Researches and resolve insurance denials through written appeal, telephone call, web based adjudication system, charge correction or write off request.
- Gathers required data elements for charge entry purposes.
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