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Marshfield

    Restoration Team Supervisor - Marshfield, United States - SERVPRO of Marshfield/Rockland

    SERVPRO of Marshfield/Rockland
    SERVPRO of Marshfield/Rockland Marshfield, United States

    1 week ago

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    Description
    Do you love helping people through difficult situations?

    Then don't miss your chance to join our Franchise as a new Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"


    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.

    If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero

    As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.


    Job Description:
    Manage and complete jobs according to SERVPRO processes per work order.

    Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.

    Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.


    Responsibilities:
    Explain processes and answer customer questions, as needed

    Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

    Communicate clear expectations to Production Technicians and supervise their activities

    Perform production processes as scheduled and ensure quality control

    Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers

    Resolve problems quickly as they arise

    Manage job file documentation to ensure complete and accurate project details

    Manage and control costs of production projects

    Manage assets by protecting and using equipment and materials properly

    Clean and maintain vehicles, equipment, warehouse, and office areas

    Perform sales and marketing activities, including add-on sales and security checks


    Qualifications:
    Effective written and oral communication

    Experience in cleaning/restoration preferred

    High school diploma/GED

    IICRC certifications preferred

    Ability to travel locally or out of state when necessary

    Physical and Work Environment Requirements:
    Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance

    Exposure to chemicals

    Walking and standing for long periods of time, driving, sitting, climbing,

    Ability to climb ladders and work at ceiling heights

    Ability to work in tight spaces (e.g., crawls spaces under buildings)

    Repetitive pushing/pulling/lifting/carrying objects


    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

    SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.


    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

    SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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