- Consistently achieve and/or exceed the individual and boutique monthly sales target, as directed by management.
- Cultivate strong client relationships whether in or outside the boutique representing the organization
- Demonstrate ability to proactively bring in new and develop existing clientele
- Develop high-value and bespoke sales, with a focus on cultivating Les Cabinotiers clientelle
- Ensure each client receives exceptional customer service
- Provide expert product knowledge and Maison history
- Assist clients with Customer Service needs, before or after sales
- Maintain brand's high standards.
- Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
- Standards of CRM outreach for clienteling, client follow-up are maintained.
- Consistently and accurately, capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
- Appropriately resolve client issues/concerns and escalate as needed to Management.
- Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.
- Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
- Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
- Assist in the merchandising and daily maintenance of displays and back-stock
- Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
- Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
- College degree preferred
- Strong understanding of Customer Service needs and customer priorities.
- Excellent computer skills
- SAP exposure is a plus.
- Additional language skills are a plus
- Excellent interpersonal and communication skills are required
- Strong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision
- Self-starter with team-player approach
- Must be available to work retail hours including nights and weekends
-
Client Advisor, Part-time
3 days ago
Louis Vuitton Santa Clara, United States Part timePOSTE · Louis Vuitton, Valley Fair is seeking a highly motivated, curious, and customer focused **Client Advisor** with an undeniable passion for creating memorable experiences for our worldly clientele. · As a Client Advisor, you will be an ambassador of the Brand, ensuring that ...
-
Expert Client Advisor, Shoes
3 days ago
Louis Vuitton Santa Clara, United StatesPOSTE · Louis Vuitton is seeking a highly motivated **Expert Client Advisor **specializing in **Shoes **to join our team. · Our Expert Client Advisor's are Ambassadors to the brand, with a special focus on a category, ensuring that every Client is treated according to the Louis V ...
-
Sales & Client Advisor with Keys Valley
1 week ago
Balenciaga Santa Clara, United StatesSummary · We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. · YOUR OPPORTUNITY · The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company's po ...
-
Expert Client Advisor, Women's Ready to Wear
3 days ago
Louis Vuitton Santa Clara, United StatesPOSTE · Louis Vuitton is seeking a highly motivated **Expert Client Advisor **specializing in **Women's **to join our team. · Our Expert Client Advisor's are Ambassadors to the brand, with a special focus on a category, ensuring that every Client is treated according to the Louis ...
-
Client Advisor
2 weeks ago
Panerai Santa Clara, United StatesJob Description · Job DescriptionMission: · The Panerai Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Panerai at all times with cli ...
-
Client Advisor
6 days ago
Panerai Santa Clara, United StatesJob Description · Job Description · Mission: · The Panerai Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Panerai at all times with ...
-
Client Advisor
2 weeks ago
Panerai Santa Clara, United StatesJob Description · Job Description · Mission: · The Panerai Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Panerai at all times with ...
-
Client Advisor
2 weeks ago
Jaeger Le-Coultre Santa Clara, United StatesJob Description · Job DescriptionMission: · The Jaeger Le-Coultre Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Jaeger Le-Coultre a ...
-
Client Advisor
1 week ago
MONCLER S.P.A. Santa Clara, United States Part timePOSITION OVERVIEW: · Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style. Create the ultimate client experience that will cultivate client relationships that are maintained, while achieving/ex ...
-
Client Advisor
1 week ago
Valentino San Jose, United StatesWHY WORK FOR VALENTINO · A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. · WHAT WE BELIEVE IN · Maison Valentino believes in a colleague-centric approach, where our contribu ...
-
Client Advisor
3 weeks ago
Burberry San Jose, United StatesClient Advisor | Bloomingdale's Valley Fair · Location · San Jose, California · Country · United States · Region · Northern California · Reference Number · A1 · Position type · Permanent · Category · Retail · Job Function · Store - Associate · Entry Level · Mid to Senior Level · ...
-
CLIENT ADVISOR
1 week ago
Zimmermann Company San Jose, United StatesCLIENT ADVISOR (FT) - SAN JOSE (Opening July 2024) · Location · San Jose, California · Country · United States · Region · Northern California · Position type · Permanent · Category · Retail · Job Function · Store - Associate · Per Hour · Entry Level · Mid to Senior Level · CLIENT ...
-
Client Advisor
4 days ago
Burberry San Jose, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Department: · RETAIL OFFLINE · Location: · San Jose, California (US-CA), US · At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to pus ...
-
Client Advisor
1 week ago
Burberry Limited San Jose, United StatesINTRODUCTION · At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded ...
-
Client Advisor
1 week ago
Burberry San Jose, United States PermanentINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in ...
-
TUDOR Client Advisor
2 weeks ago
CH Premier Jewelers Santa Clara, United StatesJob Description · Job DescriptionMission: · The TUDOR Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of TUDOR at all times with client ...
-
Schaffhausen Client Advisor
2 weeks ago
IWC Santa Clara, United StatesJob Description · Job DescriptionMission: · The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client sati ...
-
TUDOR Client Advisor
1 week ago
CH PREMIER JEWELERS Santa Clara, United StatesJob Description · Job Description · Mission: · The TUDOR Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of TUDOR at all times with cli ...
-
OMEGA Client Advisor
2 weeks ago
CH Premier Jewelers Santa Clara, United StatesJob Description · Job DescriptionMission: · The OMEGA Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of OMEGA at all times with client ...
-
Hublot Client Advisor
1 week ago
CH Premier Jewelers Santa Clara, United StatesJob Description · Job DescriptionMission: · The Hublot Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of Hublot at all times with clien ...
Vacheron Constantin Client Advisor - Santa Clara, United States - CH PREMIER JEWELERS
Description
Job DescriptionJob Description
Vacheron Constantin is looking for a Client Specialist who has a demonstrated track record in building client relationships and delivering exceptional customer service.
As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio.
KEY RESPONSIBILITIES
Sales Achievement & Client Development:
Client Relationship Management:
Daily Boutique Operations:
JOB PROFILE
Education:
Required Experience:
2 to 5 years of previous experience in luxury retail, service or hospitality environment
General knowledge and or interest of timepiece movements
Technical Skills / Abilities:
Personal Skills: