Talent and Development Manager - Houston, United States - RISE Association Management Group

RISE Association Management Group

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Vision
RISE Association Management Group is the best-in-class provider of property services for Texas homeowners' associations.

Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together.

We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings.

We're an EOS (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients.

We're thought leaders, innovators, and problem solvers.

Whatever the issue:
we have an expert under this roof who can solve it.

We're a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we're looking for the next generation of problem solvers to join us and be a part of our rapid growth.

We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today.

We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we're capable of so much more. Together, we RISE.

Our Core Values:

Honoring Commitments
Precision
Unquenchable Curiosity
Stewardship
Being a Great Partner
Inspire Others with Your Attitude
Finding A Way, despite any obstacles
Taking Ownership

We are actively seeking a dynamic and driven
Talent and Development Manager to join our growing team.

As a T&D Development Manager with RISE Association Management Group, you'll provide management, direction, and leadership to ensure a team of Community Association General Managers, to help lead their clients to success.

As well as develop training materials and with the help of our Marketing Manager produce training videos.

This role is accountable to our internal clients to deliver the "RISE Difference" and to our teams of managers to lead the way to overseeing all aspects of our service delivery.

You'll need to be a dynamic leader capable of managing a team, fostering strong client relationships, creative problem-solving, and maintaining a strong culture of service and accountability.

This position requires project management and communication skills, an understanding of financials, property management, and community association management fundamentals.

This role also requires a "find a way" mentality, a strong work ethic, and the ability to work in a fast-paced environment with many competing priorities.

Core Responsibilities include but are not limited to:

Develop and implement comprehensive training programs for staff, including orientation for new employees and ongoing professional development for existing staff members.
Collaborate with department heads and senior management to identify training needs and priorities based on organizational goals and objectives.
Design training materials, including presentations, manuals, online courses, and other resources, tailored to the specific roles and responsibilities within the company.
Conduct training sessions both inperson and virtually, ensuring that content is engaging, informative, and interactive.
Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make adjustments as needed to improve outcomes.
Stay uptodate on industry trends, best practices, and regulations related to association management, and incorporate relevant information into training curriculum.
Coordinate with external training providers, consultants, and industry experts to supplement internal training initiatives and bring in specialized expertise when necessary.
Manage the learning management system (LMS), overseeing course enrollment, tracking employee progress, and generating reports on training metrics.
Serve as a resource for employees seeking guidance or support related to their professional development, providing coaching, mentorship, and advice as needed.
Foster a culture of continuous learning and growth within the organization, promoting the importance of ongoing education and skill development for individual and collective success.
Assist in the onboarding process for new association staff, providing training and resources to board members and volunteers on their roles, responsibilities, and best practices.
Act as a liaison between the company and industry associations, attending conferences, workshops, and networking events to stay connected with peers and leverage external resources for training purposes.
Monitor compliance with training requirements mandated by regulatory agen