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Aiken

    Certified Medical Assistant- Back Office - Aiken, United States - Center for Primary Care

    Center for Primary Care
    Center for Primary Care Aiken, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Summary: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.


    Education/Certification:

    Registered MA, Certified MA or current LPN.

    Must have or be able to obtain CPR certification within 6 months.

    Experience: Prior experience using computer software, preferably electronic medical records. Prior customer service experience preferred.


    Essential Job Functions:

    • Assist providers adequately and accurately with exams and procedures.
    • Demonstrates the ability to carry out and complete providers orders.
    • Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
    • Accurately administers medication and injections per provider orders
    • Accurately documents necessary information in Electronic Medical Record System
    • Operate office equipment according to manufacturer guidelines to include but not limited to: EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff
    • Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
    • Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested
    • Documents and reports lab results on appropriate forms and in a timely manner
    • Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body
    • Adheres to infection control guidelines
    • Maintains patient confidentiality at all times; adheres to all HIPAA guidelines
    • Communicates effectively with patients in person and by telephone at his/her level of understanding
    • Prepare forms and patient paperwork for provider review and signature
    • Promotes positive public relations to patients, visitors, families, providers, and others
    • Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards
    • Answers telephone by identifying person answering and assisting callers in a pleasant manner
    • Screening, prioritizing, and returning patient calls according to office procedure
    • Communicates effectively with patients and persons by telephone and give great attention to detail following those phone calls
    • Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement
    • Ensure proper documentation.
    • Performs other duties and responsibilities as assigned

    Knowledge, Skills, and Abilities

    • Knowledge of Electronic Medical Records
    • Ability to type
    • Ability to identify emergent medical situations
    • Demonstrate positive customer service skills
    • Ability to function in a fast paced work environment, multi-tasking
    • Attention to detail

    Equipment Operated: Will use basic office equipment such as a computer, printer, copier, and fax machine. Will also use medical equipment such as EKG, autoclave, pulmonaide/nebulizer, blood pressure cuff, etc.

    Work Environment: Well lit medical office environment

    Mental/Physical Requirements:

    Must be able to lift at least 10 lbs.

    Sitting 15% of the time

    Standing/walking 85% of the time


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