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ServiceNow Presales Lead - Santa Clara, United States - ClifyX
Description
ServiceNow Presales LeadEnterprise Solutions UnitServiceNow Platform expertise; ServiceNow implementation; Presales; CommunicationSanta Clara, CAPlus 8% bonusTravel: Willingness to travel as necessaryQualifications: Certifications on ServiceNow (CAD, CIS, CSA, CMA)Location:
Candidates should be local to a Office.
Must be open to 25% travellooking for passionate individuals in the role of presales & solutions lead to join our ServiceNow Practice.
The associate will work on solutions using ServiceNow products across ITxM, HRSD, CSM, FSM, TSOM, IRM, App Engine and industry specific solutions.
The associate is expected to develop and present services capabilities and tailor-made solutions to address customers' business requirements.The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive deal engagements.
The Lead would strategically be involved throughout the sales cycle, especially delivering value pitches to business executives.Responsibilities:
Drive sales and solution activities, solution designing, and project planningContribute to project strategy and deliverable planningDevelop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicableWork effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teamsEvolve business solutions, articulate as appropriate to client audiencesProvide product demos and support proof of concepts as requiredCommunicate how the engagement impacts risks, business objectives, and quality goals to guide the work of othersInterfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phaseDevelop and share reusable assets that can be readily applied to new opportunities
Required Skills:10+ years of overall IT experience with 3+ years' experience in ServiceNow presales.
Experience in ITxM, CMDB, CSDM and DiscoveryExperience in ATF, Mobile Solutions, Reporting and Analytics, etc.
Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutionsTechnical knowledge in the following areas:
ServiceNow Platform, workflows, IntegrationsServiceNow implementation experienceKnowledge of ServiceNow Managed Service Provider (MSP) model.
ServiceNow certified along with pre-sales accreditations, (Required: CAD/CIS, Preferred: CSA/CMA).Able to mentor, build teams, work in a team, work independently.
Soft skills:
Good oral and written communication skillsAbility to proactively propose alternate solutions to the customer as and when neededGood organizational and inter-personal skills to communicate with business stakeholdersSelf-driven, motivated and results orientatedStrong problem solving and troubleshooting skills with the ability to exercise mature judgment#J-18808-Ljbffr