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    Public Works Dispatch Clerk - Fort Worth, United States - Haltom City

    Haltom City
    Haltom City Fort Worth, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Processes and dispatches Public Works service calls; responds to public inquiries and complaints; issues assigned City permits; and performs a variety of clerical duties in support of departmental operations.

    Examples of Duties:

    • Provides customer service to the public in person and via telephone.
    • Responds to public works related inquiries, complaints, and requests for service.
    • Logs and processes maintenance requests pertaining to City water, sewers, streets, street lighting, traffic lights, parks, and recreation facilities.
    • Prioritizes and dispatches calls for service to appropriate Public Works personnel.
    • Assists contractors and City residents in locating utility lines and water/sewer mains.
    • Issues waste hauler permits, right-of-way permits, and backflow tester registrations.
    • Coordinates the issuance of fire hydrant meters to contractors working within City limits.
    • Orders departmental materials including concrete, sand, flex base, and topsoil.
    • Prepares, updates, and maintains work order, permitting, and other departmental records.
    • Conducts general clerical duties including answering incoming calls and processing mail.
    • Coordinates with other City departments regarding Public Work projects and activities.
    • Performs other duties as assigned or required.

    Typical Qualifications:

    • High School Diploma or equivalent
    • One year clerical/customer service experience
    Job Posted by ApplicantPro
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