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Customer Service Representative
1 week ago
Green Bay Packaging, Inc. Kalamazoo, Michigan, United States PermanentPosition Overview: · This is not your average Customer Service Representative position · Ever call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues ...
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On-Site Service Representative
3 days ago
W.W. Grainger, Inc. Kalamazoo, United States Part timeWork Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep ...
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customer service representative
16 hours ago
Family Dollar Kalamazoo, United StatesFamily Dollar - 507 N PARK ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
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Patient Service Representative
2 weeks ago
Midwest Dental Group Kalamazoo, United StatesX Patient Service Representative Position in Kalamazoo, MI · **Patient Service Representative Position in Kalamazoo, MI** · **Full Time Temp - Posted 1 days ago** · **Overview** · **Patient Services Representative - Temporary** · **Full Time or Part Time Hours Available** · ...
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Customer Service Representative
2 weeks ago
Metro Toyota Kalamazoo, United States****REPORTS TO** : Service Director** · **POSITION TYPE:** Full-time · We are seeking candidates with a positive, upbeat personality who will work well both individually and as a member of a team. Excellent phone skills are required. If you are a "people person" and are looking ...
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Customer Service Representative
1 day ago
Green Bay Packaging Kalamazoo, United StatesPosition Overview: · This is not your average Customer Service Representative position · Do you enjoy working with Customers/ Clients one on one to make sure all their order needs are met? Do you have exceptional organizational skills? Are you extremely detail orientated? Then ...
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Client Service Representative
1 week ago
VCA Antech, Inc. Kalamazoo, United StatesVCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Kalamazoo, MI. · We are seeking an Experienced Client Service Representative to join our team Full-time. · Are you searching for more work life bal ...
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Dispatcher Customer Service Representative
3 weeks ago
McDonald's Towing Kalamazoo, United StatesJob Description · Job DescriptionJoin the team at McDonald's Towing & Rescue · Our dispatchers are responsible for monitoring and maintaining records pertaining to work request, customer requests, completed work request, charges for work performed, expenses for services performed ...
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Customer Service Representative
1 week ago
AtWork Group Portage, United StatesWe are seeking a professional customer service representative to join a small office · As the customer service representative, you'll be the ambassador of our client's office, and the navigator of incoming inquiries. From warmly greeting guests to managing the influx of calls, yo ...
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Customer Service Representative
3 weeks ago
Green Bay Packaging Kalamazoo, United States· Customer Service Representative · ID · Category · Customer Service · Division · Kalamazoo Division · Position Overview · The Customer Account Specialist position (Customer Service Rep) is the point of contact for our customers and is responsible for managing the details of o ...
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Member Service Representative
3 weeks ago
Advia Credit Union Kalamazoo, United StatesYou will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to change lives by proactively helping members achieve their financial goals. You will answer Member Service, Representative ...
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Customer Service Representative
1 week ago
Green Bay Packaging Kalamazoo, United States· Customer Service Representative · ID · Category · Customer Service · Division · Kalamazoo Division · Position Overview · This is not your average Customer Service Representative position · Ever call a Company to check on your order and have to explain your situation 5 times ...
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Client Service Representative
1 week ago
VCA Animal Hospitals Kalamazoo, United States**VCA Veterinary Specialty and Emergency Center of Kalamazoo** is a 24/7/365 emergency, critical care and specialty practice, located in Kalamazoo, MI. · We are seeking an **Experienced Client Service Representative** to join our team Full-time. · Are you searching for more wor ...
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Customer Service Representative
2 weeks ago
Acrisure LLC Kalamazoo, United StatesAbout Acrisure: · Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, ...
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Member Service Representative
3 days ago
Advia Credit Union Kalamazoo, United StatesJob Details Job Location Kalamazoo, MI · Position Type Full-Time Travel Percentage Up to 25% · Job Shift Weekdays and Saturdays · Job Category Member Service · Description · Employment Type:Full-Time, On-site #LI-ONSITE · This Member Service Representative position starts at $18. ...
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customer service representative
1 week ago
Family Dollar Park City, United StatesFamily Dollar - 350 MAMMOTH CAVE PKWY. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...
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Customer Service Representative
2 weeks ago
Green Bay Packaging Kalamazoo, United StatesPosition Overview: This is not your average Customer Service Representative positionEver call a Company to check on your orderand have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issues and th ...
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Customer Service Representative
2 weeks ago
Green Bay Packaging Kalamazoo, United StatesPosition Overview: · This is not your average Customer Service Representative position · Ever call a Company to check on your order and have to explain your situation 5 times to 4 different employees because the last person you spoke with didn't enter any notes about your issue ...
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Customer Service Representative
4 weeks ago
R1 RCM Kalamazoo, United States Full time** Customer Service Representative - Borgess Medical Ctr, Ascension - (Full Time)** · **Job Category****:** Patient Services **Requisition Number****:** PATIE016378 Showing 1 location **Job Details** · **Description** · **Shift Days & Hours: 9:30AM-6:00PM, rotating weekends an ...
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Customer Service Representative
2 weeks ago
R1 RCM Kalamazoo, United StatesLocation: Onsite Ascension Borgess Medical Center · Shift: Friday 7:30am – 3:30pm, Saturday and Sunday 6:30am – 2pm · As our Customer Service Representative, you'll work to help our patients check into the hospital . It's fast-paced on occasion and you'll be the person they rely ...
Patient Service Representative - Kalamazoo, United States - Mary Free Bed Rehabilitation
Description
Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multidisciplinary department.
Essential Job Responsibilities Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk Accurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needs Manage calls from insurance/care managers to coordinate multidisciplinary care for patients Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received Provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives Perform all other appropriate activities as directed and as necessary to meet the patient's needs and to achieve expected departmental and organizational outcomes Provide various other responsibilities and clerical/therapist support as delegated by manager Essential Job Qualifications Minimum of the GED/Diploma, Associates degree preferred Computer experience with high accuracy level of data entry.
Excellent telephone and customer service skills. Outstanding organizational, interpersonal, communication, and overall customer service skills. Ability to perform in a high paced environment with a positive attitude and interact with professional staff appropriately.Preferred Job Qualifications Bachelor's Degree in a health-related field Minimum 12-18 months' work experience in healthcare with scheduling and/or PFS related job duties.
Working knowledge of ICD-10-CM and CPT coding classification systems. Knowledge of medical terminology and clinical rehabilitation.Physical Requirements:
Able to exert up to 10-20 pounds of force occasionally (up to 1/3 of the time)
Able to lift, carry, push, pull, up to 10-20 pounds occasionally Able to sit for the majority of the time but may involve brief periods of time involving walking or standing.
Treating everyone with dignity and respect Opening more doors to opportunities for underrepresented cultures Growing talent and people Evaluating and eliminating disparities Taking action against injustices, bias and racism Honoring our differences and how to collaborate Educating staff, patients, and the communities we care for Restoring Hope and Freedom, together
Mary Free Bed is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
