Automotive Service Consultant/advisor - Austin, United States - Henna Chevrolet
Description
Henna Chevrolet is a Family owned dealer since 1936.We are looking for experienced Service Advisor/ Consultant to join our growing team We have an abundance of work and no signs of slowing down Bilingual, Spanish/English, preferred.
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements:
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a longterm career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Benefits:
- 401K
- Health
- 20K in life insurance provided (more available to purchase0
- Paid vacation
- PTO days
- Sick days
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