- Follow all established processes to create invoices with the correct supporting data and documents as well as unique customer requirements.
- Collaborate with project managers regarding manual billing and collection issues.
- Generates and utilizes billing audit reports to ensure accurate billing.
- Audit automated billing function to ensure accuracy and identify root causes for discrepancies.
- Ensure invoices sent to customers are accompanied with all required documentation and backup.
- Assist internal and external customers with questions regarding billing.
- Communicate professionally internally and externally by email and phone.
- Apply critical thinking and problem-solving skills to daily work to achieve desired results.
- Coordinate and communicate with other departments to ensure orders are billed correctly. Set up new accounts accurately to ensure they bill correctly.
- Maintain customer master files including sales tax exemption, FUSF certificate maintenance.
- Actively engage in the collection of past due invoices
- Process credit memos and maintain supporting documentation.
- Perform monthly account reconciliations.
- Support internal stakeholders including Customer Service, Engineering, Operations, and Finance
- Perform other finance-related projects and tasks as needed to support organizational objectives.
- Ability to analyze a complex billing scenario using multiple sources.
- Ability to learn quickly and apply that knowledge accurately.
- Strong organizational skills.
- Strong communication skills, both written and verbal.
- Strong interpersonal skills.
- Skilled in Microsoft Office, Excel, and Outlook.
- Multitasker who can work independently with frequent interruptions and weekly deadlines.
- Strong problem-solver.
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Accounts Receivable Specialist - Cleveland, United States - Everstream
Description
Title:
Accounts Receivable Specialist
Location:
Cleveland, OH
As a key member of the Everstream' s Finance Team, the A/R specialist will be responsible for the timely and accurate billing of customer orders.
The Specialist will also perform other A/R-related activities including Cash Application, Customer Master Maintenance, Collections, Credit Memo processing, Account Reconciliations, and other duties, as appropriate.
Drive Efficiencies with AI-Powered Cash ApplicationSkills Required:
BENEFITS
Everstream Solutions LLC offers competitive compensation as well as a generous employee benefits package, including medical, dental, vision, disability and life insurance policies.
After 90 days of employment, full time employees are eligible to participate in our 401(k) retirement plan with generous employer match contribution.
Everstream is proud to be an Equal Opportunity and Affirmative Action Employer.Everstream does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, creed, disability, age, pregnancy (including childbirth, lactation and related medical conditions), military and veteran status, citizenship status, marital status, gender expression, genetic information (including characteristics and testing), or any other characteristic protected by applicable law.
All employment is decided on the basis of qualifications, merit, and business need.Everstream believes that diversity and inclusion among our team members is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
We participate in a pre-employment background check and drug screening process for all positions.We also participate in E-Verify, a web-based system where Everstream inputs Form I-9 information; this information is verified against records available with the U.S.
Department of Homeland Security and Social Security Administration to confirm employment eligibility. Those who seek accommodation due to disability can email us at