- Conduct operations in support of the Enterprise Service Desk.
- Execute scripts and answer calls.
- Troubleshoot, resolve, and/or escalate technical issues.
- Open and close tickets.
- Correlate events and incidents for management of Information Technology (IT) Services.
- Experience in IT required including at least one (1) year of customer service experience in IT.
- Active Secret Clearance
- Years of IT Experience (including: work, school, military, side jobs, etc.)
- Ability/Experience with troubleshooting, support for IT Devices,
- Laptops, desktops, printers, mobile devices, software installs/support, device re-imaging, etc.
- Geek squad experience
- Utilized ticketing systems such as Remedy in the past
- IAT II Certification o Qualifying certificates: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP, CCNP Security, CASP+ CE, CISA, CISSP (or Associate), GCED, GCIH, or CCSP Keywords: esd, new orleans, nola, Louisiana, Kansas, Kansas city, Missouri, la, mo, subcontract, contractor, department of the navy, marine corp, marine corps, navy, military, end-to-end, end to, information technology, it, hardware device, hardware devices, ban, lan, wlan, wan, coi, communities of interest, cross domain solutions, cds, network operation, electronic classroom, end user core build, seat support, tier 1/2 , usmc, enterprise, enterprise service desk, esd, script, scripts, troubleshoot, trouble shoot, trouble-shoot, open ticket, close ticket, remedy, ticket, tickets, ticketing, geek squad, clearance, marine, military MCEN network devices, laptops, laptop, desktop, desktops, printers, printer, mobile devices, iPhones, connectivity issues, OS issues, Outlook, Microsoft Office support, Video Teleconference, VTC, Multifuctional Devices, MFD, Multifunctional Peripherals, MFP, CAP, Certified Authorization Professional, CASP +CE, CompTIA Advanced Security Practitioner with Continuing Education, comptia, CISSP, Certified Information System Security Professional, CISM, Certified Information Security Manager, GSLC, Global Information Assurance Certification, CCISO, Certified Chief Information Security Officer, CAP, Certified Authorization Professional, CASP +CE, CompTIA Advanced Security Practitioner with Continuing Education, comptia, CISSP, Certified Information System Security Professional, CISM, Certified Information Security Manager, GSLC, Global Information Assurance Certification, CCISO, Certified Chief Information Security Officer
-
PACKER with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Department of the Navy New Orleans, LA, United StatesSummary You will serve as a Packer in the Warehouse Division of NAVSUP FLT LOGISTICS CNTR JACKSONVILLE · Duties · • You will check items to be packed against shipping document or invoices to insure correct identification and condition. · • You will perform loading of commercial c ...
-
PACKER with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Department of Defense New Orleans, LA, United StatesDuties · • You will check items to be packed against shipping document or invoices to insure correct identification and condition. · • You will perform loading of commercial conveyance, ensuring bracing and shoring of loaded material as required. · • You will pack materials and e ...
-
IT Specialist with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Sentar Inc New Orleans, LA, United StatesSentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering · We invite you to join the small business team where you can build, innovate, ...
-
IT Specialist with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Seneca Resources, LLC New Orleans, LA, United States: Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum Information Technology (IT) system operations · Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Spec ...
-
IT SPECIALIST SENIOR with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Freedom Staffing LLC New Orleans, LA, United StatesPay $47/hour · Must have an active Secret clearance or interim Secret Clearance or higher-level clearance. · Must have 10 years' experience in IT/IT-related positions. · Must have a CompTIA Security + CE Certification · Must have a Bachelor's Degree in Computer Science, MIS, Busi ...
-
IT SPECIALIST MID with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Freedom Staffing LLC New Orleans, LA, United StatesPay $27.94 an hour · Must have an active Secret clearance or interim Secret clearance or higher level clearance · Must have a CompTIA Security + CE certification · IT Specialist - Help Desk Tier 2 needed to support the DoD. ...
-
IT SPECIALIST SENIOR with Security Clearance
Found in: Dice One Red US C2 - 3 days ago
Freedom Staffing LLC New Orleans Naval Air, United StatesPay $48/hour · Must have an active Secret clearance or interim Secret Clearance or higher-level clearance. · Must have 10 years' experience in IT/IT-related positions. · Must have a CompTIA Security + CE Certification · Must have a Bachelor's Degree in Computer Science, MIS, Busi ...
-
Systems Administrator with Security Clearance
Found in: Dice One Red US C2 - 6 hours ago
General Dynamics Information Technology New Orleans, United StatesREQ#: RQ174244 Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Systems Administrator - Secret ...
-
IT Specialist Junior with Security Clearance
Found in: Careerbuilder One Red US C2 - 4 days ago
Leidos New Orleans, LA, United StatesR Description Leidos is looking to hire an IT Specialist Junior in New Orleans, LA to join our Team. The qualified candidate will install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-server environment, including M ...
-
Systems Administrator with Security Clearance
Found in: Dice One Red US C2 - 3 days ago
General Dynamics Information Technology New Orleans, United StatesREQ#: RQ174239 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Systems Admi ...
-
Mechanical Engineer with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Cherokee Federal New Orleans, LA, United StatesMechanical Engineer This position requires an active Secret clearance or the ability to obtain a Secret clearance to be considered · The Mechanical Engineer will assist with managing repair, FSRM, and MILCON projects that require expertise in mechanical systems · The Mechanical E ...
-
Developer I with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Agile Defense, Inc. New Orleans, LA, United StatesAt Agile Defense we know that action defines the outcome and new challenges require new solutions · That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next · Our vision is to bring adaptive innovation to sup ...
-
Contracts Specialist with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Cherokee Federal New Orleans, LA, United StatesContracts Specialist This position requires an active Secret clearance or the ability to obtain a Secret clearance to be considered · The Contracts Specialist will support the Marine Forces Reserve Headquarters, Facilities Department in managing all construction close out documen ...
-
C4I Network Engineer with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
F2 Systems, LLC New Orleans, LA, United StatesDOD Active Security Clearance (minimum Secret) Required Experience with USMC Networks and C4I Systems Required · C4I Network Engineer/Operator is responsible for providing Network C4I Systems support to military units via on-site and remote efforts · This support includes the set ...
-
NetOps Specialist Senior with Security Clearance
Found in: Dice One Red US C2 - 2 days ago
Leidos New Orleans, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. SMIT is the largest IT services program for the Navy. Under the Service Management, ...
-
NetOps Specialist Senior with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Leidos New Orleans, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. SMIT is the largest IT services program for the Navy. Under the Service Management, ...
-
Project Manager Junior with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Leidos New Orleans, LA, United StatesR Description Leidos is looking to hire a Project Manager Junior in New Orleans, LA to join our SMIT program · The selected candidate will assist i n planning, directing, and coordinating a cross-functional team's activities to manage and implement project and interrelated projec ...
-
NetOps Specialist Senior with Security Clearance
Found in: Dice One Red US C2 - 2 days ago
Leidos New Orleans, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program. SMIT is the largest IT services program for the Navy. Under the Service Management, ...
-
NetOps Specialist Senior with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
Leidos New Orleans, LA, United StatesR Description $5,000 REFERRAL BONUS View details here on the referral bonus: $5,000 SIGN-ON BONUS Leidos is looking to hire a NetOps Specialist Senior in New Orleans, LA to join our SMIT program · SMIT is the largest IT services program for the Navy · Under the Service Managemen ...
-
ELMR Support Technician with Security Clearance
Found in: Dice One Red US C2 - 4 days ago
SSI New Orleans, LA, United StatesJob Type Full-time Description SSI is seeking an Enterprise Land Mobile Radio (ELMR) Support Technician to join our team on a new Navy contract in the summer of 2024 · Submit your resume now to be part of the team on this new 5-year program Opportunities for advancement in IT, te ...
IT Service Desk with Security Clearance - New Orleans, LA, United States - Zachary Piper Solutions, LLC
Found in: Dice One Red US C2 - 4 days ago
Description
Zachary Piper Solutions is seeking an Enterprise Service Desk Representative on a critical mission supporting The Department of the Navy, on a 5+ year federal contract based out of New Orleans, LA.
The Enterprise Service Desk representative provide end-user desktop support across numerous Marine Corps installations worldwide.Location:
Kansas City, MO Salary:
$50, $52,000.00 *depending on experience** Full Benefits: PTO, Paid Holidays, Cigna Medical, Dental, Vision, 401k, etc
Clearance:
Active Secret or higher Responsibilities of the
Enterprise Service Desk Representative Include:
Enterprise Service Desk Representative Include: