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    Front Desk Agent - Obetz, United States - Innvite Hospitality

    Innvite Hospitality
    Innvite Hospitality Obetz, United States

    2 weeks ago

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    Description

    Required Tasks: According to Hotel Standards:

    • Guest Check-in & Check-out
    • PMS Operations
    • Cash Handling & Credit Card Transactions
    • Switchboard Operation and Telephone Etiquette
    • Front Office Emergency/Security Procedures
    • Reservations-Guest Rooms and Meeting Rooms
    • Assist with Administrative Duties as assigned by Management
    • Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
    • Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
    • Minor Decision Making
    • Take Group Reservations & Set up Group Blocks
    • Sales of Guest Rooms with New Arrivals and Phone Inquiries
    • Follow All Policies & Procedures as Outlined in the Employee Handbook
    • Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
    • Operate Laundry as Directed
    • Maintain a Professional Attitude to all Guests, Associates & Vendors

    Required Skills:

    • Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
    • Basic Math
    • Hand Writing
    • Computer Skills/Keyboard/Typing Skills
    • Operate a 10 Key Calculator
    • Hospitable, Civil Contact with the Public
    • Ability to Work Independently, with Little to no Supervision
    • Ability to Complete Multiple Tasks Simultaneously
    • Night Audit/Basic Accounting Skills/Training

    Physical Requirements:

    • Neck: Bending & Twisting
    • Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
    • Hands: Finger Dexterity, Grasping
    • Trunk: Bending & Twisting
    • Legs: Normal Balance, Crouching or Kneeling
    • Feet: Standing For Long Periods, Walking, Climbing Stairs
    • Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
    • Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation

    Vision: Legal Normal Vision with or without Accommodation

    Job Posted by ApplicantPro
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