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Banquets- Manager, Banquet Set-Up Level 2 - Napa, United States - Wyndham Hotels & Resorts
Description
** Banquets- Manager, Banquet Set-Up Level 2**
Location: Napa, CA, US
Property Name: Dolce Silverado Req Id: 15589
Dolce is now seeking a Banquets- Manager, Banquet Set-Up Level 2 to join our team at the Dolce Silverado location in Napa , California .
**Job Summary**
The Banquet Set-Up Manager Level 2 is responsible for overseeing the operation of the banquet set-up crew, and for assisting to ensure successful events and functions in banquet operations
**Education & Experience**
At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
**Physical Requirements**
Often Sometimes Rarely Lifting up to 50 poundsx x Sitting x Walking x Standing x Bending neck x Twisting neck x Bending waist (forward or sideways) x Squatting (crouch or site on one's heels) x Kneeling x Crawling x Reach above shoulder height x Reach below should height x Driving x Stooping x Pushing x Pulling x Talking x Hearing x Repetitive motions x **General Requirements**
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me service-oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
**Fundamental Requirements**
Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.
Oversee all aspects of the daily operation of the hotels banquet set-up department.
Work with the Director of Banquets and keep them informed of issues as they arise.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention within the department.
Prepare and submit required reports in a timely manner.
Monitor Banquet Event Orders to ascertain equipment needs and to comprehend business flow.
Assign associates to functions and room set-ups to maximize efficiency.
Work with other F&B managers and keep them informed of F&B issues as they arise.
Ensure compliance with SOPs and procedures in all outlets.
Be visible on the floor and assist staff as needed during set-up.
Maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Be involved in and/or conduct departmental and hotel training.
Motivate, develop, and manage associates according to Wyndham S.O.P.'s.
Manage the interviewing process of candidates and follow standards for hiring approvals.
Write and deliver associate performance reviews in accordance with Wyndham standards.
Ensure compliance with SOPs and procedures in department.
Ensure overall guest satisfaction.
Respond to guest complaints in a timely manner.
Comply with weekly and monthly forecasting procedures.
Ensure the training of department supervisors, and associates on SOPs, report preparation and technical job tasks.
**COMPANY OVERVIEW:**
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
**Job Location:** Dolce Silverado , 1600 Atlas Peak Road , Napa , California 94558
**Employment Status:** Full-time
