- Managing, protecting, and growing usage and adoption of Lex Machina from existing customers within an assigned territory/set of accounts
- Developing and executing a defined account management strategy that drives retention, renewal, adoption, and growth
- Implementing customer onboarding, enhanced support, on-going maintenance and training, usage analysis and usage driving activities of assigned Lex Machina customer accounts
- Delivering a superior customer experience for Lex Machina and thereby supporting the businesses' NPS and renewal goals
- Creating programs which are designed to help Lex Machina users get the most value from Legal Analytics by identifying opportunities and strategies to improve their business, drive action, and achieve results by using Lex Machina's data-driven insights
- Understanding users' business needs/expectations and goals
- Preparing and delivering specialized customer presentations to drive usage, communicate our value proposition and differentiators
- Developing and implementing a detailed strategic account management plan to demonstrate how to maximize those revenue opportunities
- Optimizing Customer Lifecycle Plan to maximize revenue growth and retention by developing tactics/approaches that will drive the model
- Managing existing customer relationships and implement programs and tools to drive retention, revenue growth, and upsell opportunities
- Identifying key contacts and decision makers within a customer organization and develops relationships with those contacts
- Have a Juris Doctor degree
- Possess proven account management, sales, customer training or equivalent experience, working with complex legal solutions
- Have in depth understanding of law firm and in-house operations and trends affecting the legal marketplace
- Be able to create presentations and present materials to an executive level audience using both written and verbal communication skills
- Have the ability to build solid customer relationships
- Possess outstanding business acumen to understand the impact of decisions on the customer base as measured by the Net Promoter Score performance.
- Demonstrate excellent organizational skills and problem solving abilities
- Be able to travel up to 20% of the time
-
Nursing specialist as residential area manager
2 weeks ago
Velocity Enterprises North Freedom, United StatesDo you love being able to help people in your nursing profession and value the joy of work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate you · ...
-
Nursing specialist as residential area manager
2 weeks ago
Omega Enterprises Watha, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate ...
-
Nursing specialist as residential area manager
2 weeks ago
Titan Innovations Bladensburg, United StatesDo you love being able to help people in your nursing profession and value the joy of work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate you · ...
-
Nursing specialist as residential area manager
2 weeks ago
Quantum Ventures Riverdale Park, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate yo ...
-
Litigation Practice Area Specialist
1 week ago
RELX Group Washington, United StatesAre you data-driven and customer-centric? · Do you enjoy collaborating cross-functionally to deliver on common goals? · About our Team · LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global p ...
-
Eclipse Enterprises Park View, United StatesTherapy Area Specialist / Pharmaceutical Representative (m/f/d) Infection – Berlin, Leipzig, Dresden (m/f/d) · Innovative, dynamic, and sustainable: As one of the world's leading companies in the research-based pharmaceutical industry, AstraZeneca offers the best opportunities fo ...
-
Nursing specialist as residential area manager
2 weeks ago
Stellar Enterprises Glenmont, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If a respectful work environment is important to you · ▸ If you are looking for a strong team and a positive work atmosphere · ▸ If appreciation and recognition motivate you · ▸ ...
-
Nursing specialist as residential area manager
2 weeks ago
FusionTech Seabrook, United StatesDo you love being able to help people in your nursing profession and value the joy of work? · ▸ If respectful interaction in the workplace is important to you · ▸ If you are looking for a strong team and a good working atmosphere · ▸ If appreciation and recognition motivate you · ...
-
ENVISN INCORPORATED Washington, United StatesJob Description · Job DescriptionOracle ERP Functional Specialist Budget to Report Process Area · Washington, DC (Hybrid Role) OR REMOTE · Long Term Contract · Education: · 1. Bachelors Degree in Information Technology, Finance, Business, Accounting or related field, · OR · 2. Th ...
-
M.C. Dean, Inc. Washington, United StatesPosition Summary: · The Operations & Program Support Specialist 2 is responsible for providing day-to-day project support for project managers, engineers, and other staff members. This person will learn firsthand about project phases, tasks, activities, schedules, and operations. ...
-
ENVISN INCORPORATED Washington, United StatesJob Description · Job DescriptionOracle ERP Functional Specialist Budget to Report Process Area · Washington, DC (Hybrid Role) · Long Term Contract · Education: · 1. Bachelors Degree in Information Technology, Finance, Business, Accounting or related field, · OR · 2. The equivale ...
-
Functional Specialist
6 days ago
Cherokee Federal Washington, United States**Functional Specialist** · As required by our governmental client, this position requires being a US Citizen AND an active **Top Secret **clearance. · The Functional Specialist will support the Office of the Coordinator for U.S. Assistance to Europe and Eurasia's Policy, Plannin ...
-
Talent Acquisition Specialist
1 week ago
CINQCARE Washington, United States**CINQCARE** · **Talent Acquisition Specialist** · **Position Description** · **Overview** · The Talent Acquisition Specialist reports to the Talent Acquisition Manager with accountability for executing the day-to-day full lifecycle recruiting activity for specific roles on our t ...
-
Associate Director Field Medical Affairs
1 week ago
Regeneron Pharmaceuticals Inc. Washington, United StatesAs an Associate Director, Field Medical Affairs, you will play a pivotal role as a field-based professional within Gastroenterology and Allergy to support the clinical and business objectives across the product life cycle. We deliver strategic and operational support by establish ...
-
Environmental Specialist Evenings
2 weeks ago
Howard University Hospital Washington, United States**Environmental Specialist Night Shift 3 pm to 11:30 pm with Every other weekend.** · With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howar ...
-
Radiology Revenue Specialist
1 week ago
Howard University Hospital Washington, United States**Radiology Revenue Cycle Specialist**:FT 40 hours per week, Monday Friday ( 8am -430pm) No weekends required.** · With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality ...
-
Museum Specialist
1 week ago
ARCS Washington, United States**Museum Specialist (Framer) | Hirshhorn Museum and Sculpture Garden, Smithsonian Institution **posted Apr 22, 2024****: · Independence Ave at 7th Street SW · Washington, DC 20560 · United States · **Salary**: $68,405 - $72,695 · - This position is located in the Conservation tea ...
-
Intelligence Specialist
3 weeks ago
Aventurine Technologies Inc Washington, United States**Title: Intelligence Specialist** · **Location: Washington, DC(Hybrid)** · We are seeking an experienced Intelligence Specialist to join our team. As an Intelligence Specialist, you will play a crucial role in collecting and analysing data to support special operations and milit ...
-
Support Services Specialist
2 weeks ago
MEDSTAR HEALTH Washington, United StatesPerforms a variety of tasks for the departments within support services including, but not limited to transporting patients and items, delivering linen, food, equipment and medical supplies, receiving medical supplies and/or equipment, patient room cleaning, trash and soiled line ...
-
Knowledge Management Specialist
2 weeks ago
DC Central Kitchen Washington, United States_**RESUME AND COVER LETTER REQUIRED**_ · **ABOUT DC CENTRAL KITCHEN**: · **DEPARTMENT DESCRIPTION**: · The Knowledge Management department at DC Central Kitchen plays a crucial role in the organization's efforts to combat hunger and poverty in the community. This department serve ...
Litigation Practice Area Specialist - Washington, United States - LexisNexis
Description
Are you data-driven and customer-centric?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
The Litigation Practice Area Specialist serves as a Lex Machina product expert, focused on educating, building, and strengthening relationships that help our customers get the most value out of our offerings. PAS's partner with our customers via training, demos, and meetings as a trusted advisor to ensure our customers onboard and adopt Lex Machina. In this role, you will drive usage, preference and awareness of Lex Machina, collect customer and market feedback and uncover leads and opportunities to help drive revenue and POS and inform product development/roadmaps.
Responsibilities
Requirements
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Litigation Practice Area Specialist professionals in Washington, D.C.
-
Emma Alterman
Proposal Management
-
BRP Family Law
Brodsky Renehan Pearlstein & Bouquet
-
David B. Grinberg
strategic communications consultant
-
Satsuki Weissleder
Administration Professional