Concierge Receptionist - Vero Beach, United States - HRA

Description

The community concierge is the first contact for all visitors.

This position requires creating a good first impression through professionalism and being courteous to everyone who walks in and/or calls the community.

Weekends are requiredEssential FunctionsAnswers incoming calls, both internally and externally, in a warm pleasant and professional mannerEnsures that all messagges are relayed promptly to the intended personMaintains visitor logGreets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the communityInputs data related to resident assessments in the Yardi system as directed by the Executive Director and Director of Resident Care.

Possess and maintain knowledge of the community , its benefits, service provided, the residents and associates.

Be able to assist the Director of Sales with inquiries when necessaryAssists Business Office Manage with administrative support as neededOffers refreshment to visitors and make them feel welcome and comfortableCollects the residents' mail duties such as receiving and prepares it for distributionQualifications/Skills/ Educational Requirements:

Must have a high school educationMust be able to communicate effectivelyMust possess excellent customer service skillsMust have patience, tact, cheerful disposition and enthusiasm at all timesMust possess basic computer usages and data entry skillsKnowledge of Microsoft Office applications preferredAble to communicate effectively with all levels of management, associates, residents, family members, and outside contactsMust possess a passion to work with and around senior citizensEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)