Health Unit Coordinator - Vero Beach, United States - Cleveland Clinic

Mark Lane

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Mark Lane

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Description
Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida.

Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care.

At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers.

You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.


As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences.

Your primary duties will include, but are not limited to:


  • Performing administrative and clerical duties.
  • Maintaining communication with patients, families, and other caregivers.
  • Conducting patient orientation and ensuring patients' needs are met.
  • Assisting with patient admissions, transfers, and discharges.

The future caregiver is someone who:

  • Is professional, reliable, and punctual.
  • Demonstrates a strong work ethic in a team environment.
  • Is technologically proficient.
  • Has excellent communication skills.
  • Can effectively multitask while paying attention to details and staying organized.


This is an excellent opportunity for someone who is looking to build a career at a hospital that prioritizes career growth, learning opportunities, and employee wellness.

This opportunity also offers tuition reimbursement as a part of our many offerings to invest in your health, well-being, and future.

At Cleveland Clinic, we know what matters most.

That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.


Here, you'll find that we offer:

resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.


Responsibilities:


  • Provides general secretarial and clerical duties and other duties such as: placing charts in proper order, stamping documents including EMS log with date and name of patient, gathering and organization of emergency patient data, preparing charts, collecting data and completing general clerical duties.
  • Completes physician order process and order entry.
  • Answers call lights and follow up with appropriate staff.
  • Acts as receptionist for assigned unit.
  • Ensures complete chart goes to Data Coordinator on discharge.
  • Ensures proper closing of charts (e.g. charge sheets, Health Screening Assessment, narrative notes, etc.)
  • Acts as receptionist and answers telephone, relays messages, places calls; interact with patients, families, visitors, staff and other departments in a professional manner.
  • Transcribes physician's orders accurately and alerts nurses to new orders, single orders, and stat medications.
  • Confirms that a Registered Nurse signs all orders.
  • Receives and relays messages with accuracy from other departments, e.g. Lab, Xray, Admitting, etc.
  • Confirms that lab requisitions for patients are completed and sent to Lab.
  • Answers patient call lights in timely manner and follows up with appropriate nursing personnel with patient needs.
  • Assesses and organizes workload, determines order of importance or prioritize work.
  • Enters work orders in computer for appropriate departments regarding maintenance issues, biomed needs, IT related problem.
  • Keeps immediate work area Organizational and adequately stocked with office supplies and forms; reorders supplies as necessary.
  • Notifies Environmental Services of rooms to be cleaned.
  • Participates in peer evaluation process.
  • Ensures 100% compliance with patient ADT functions and computer status.
  • Completes a unit activity/ time log for discharge, transfer and admissions.
  • Completes Occurrence Report forms.
  • Attends and participates in monthly departmental director's meetings.
  • Transcribes all information communicated at the meetings.
  • Assists in the implementation of formal and informal surveys/methodologies.
  • Contacts Patient Concierge or addresses patients/family issues with appropriate department head and acts as a patient advocate to ensure proper patient comfort by alerting nursing staff of patients' needs (e.g., pain, anxiety, etc.).

Education:


  • High School Diploma or GED required.

Certifications:


  • None required.

Complexity of Work:


  • All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the pos

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