- Verify all checklists, condition reports and required paperwork are filed and stored in the appropriate databases
- Provide quotes for customer repairs and billable charges
- Ensure all billable charge service orders are processed and invoiced timely
- Ensure cut sheets, manuals, and other organizational information is entered and up-to-date in the appropriate databases
- Regularly update unit condition pictures in the appropriate databases
- Prepare any vendor warranty claims and log them appropriately
- Prepare internal warranty claims and log them appropriately
- Organize and prioritize all fleet vehicles, rigs and tractors using ELD software
- Ensure all annual DOT inspections are up-to-date and stores appropriately
- Review and organize all field failure reports to be reviewed by the service manager
- Work with the parts department on purchase orders to ensure all parts are received for the appropriate service order
- Assist the yard workforce as needed
- Associates degree in logistics, supply chain management, or combination of equivalent education and related experience
- Fork Lift certification or ability to obtain certification
- Experience in the construction industry preferred
- Knowledge of receiving and shipping practices and procedures
- Proficient in MS Office and other required software applications
- Experience in both general automotive and diesel auto parts
- Experience ordering and maintaining large quantities of auto parts
- Excellent internal and external customer service
- Ability to work effectively with others
- Ability to multi-task in a changing environment
- Strongly self-motivated, ability to perform tasks with little or no direction
- Strong time management and organizational skills
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
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Service Writer - Conyers, United States - Mersino Dewatering, Inc.
Description
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
We are seeking a high-energy, self-motivated, individual to join our growing team as a Service Writer in Atlanta, GA
Typical Duties and Responsibilities:
Mersino is an Equal Opportunity Employer
