- Review and complete stuck/faulty meter adjustments within 24 hours of notification.
- Review and complete over/under/estimated read adjustments within 24 hours of notification.
- Complete submittals with an accuracy ratio between 99-%.
- Provide customers status updates within 48 hours of notification.
- Perform related work as assigned or required.
- Two years of experience in government accounting, bookkeeping, purchasing, or finance support and practical use of computer equipment; or
- An Associate's degree (or two years of other related college level education) in accounting, business administration, or related field and practical use of computer equipment; or
- A Bachelor's or higher-level degree in accounting, business administration, or related field and practical use of computer equipment
- An equivalent combination of education, training, and/or experience.
- Ability to learn quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
- Ability to complete a high-volume workload in a fast-paced, high stress environment.
- Ability to multi-task; ensuring work is completed no later than the due date.
- Ability to pay attention to detail; not being overwhelmed by large amounts of information.
- Ability to communicate clearly and effectively (orally and written).
- Ability to listen attentively; ensuring that information is understood by all parties; shares information in a timely manner.
- Ability to work with the customer, listening to their issue and providing an amicable solution in a manner that aligns with policies.
- Ability to make and take responsibilities for decisions; ensuring they are made based on policies, rules and organizational directive.
- Our benefits rank among the top in the area Check it out
- Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
- We have tuition reimbursement, wellness, and deferred compensation programs to name a few perks. Check out these and more
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Billing Specialist - Clearwater, United States - Pinellas County FL
Description
Accounting & Finance Technician
Classification Title: Billing Specialist
Location: 14 South Ft. Harrison Avenue, Clearwater, FL
Work Schedule:Some Remote Work
Do you have experience working in a face-pace customer service billing environment.We have the ideal job for you
This position is responsible for reviewing, submitting and processing stuck and faulty meter adjustments.This position is responsible for meter read corrections; over read, under read or estimated readings.This position is one which has a high-volume workload that must be completed timely and accurately within a fast-paced, high stress environment.The position is responsible for timely communication with our customers.An incumbent in this class requires a high degree of communication skills, organizational skills, reporting capabilities and attention to detail.Other duties may be assigned, however the primary focus of this position is performance of account adjustments, meter read corrections, and supported activities.
WHAT WILL YOU DO?
WHAT DO YOU NEED?
Highly Desirable
LET US TELL YOU WHAT BENEFITS WE OFFER
WANT TO LEARN MORE?
Review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.
