-
Training Specialist REMOTE
5 days ago
Tempus Unlimited Inc. Stoughton, MA, United StatesThe Trainer will assist in facilitating, organizing and maintaining training programs, with an emphasis on both professional development and technical trainings. The Trainer will also be responsible for tracking attendance, disseminating surveys, updating training materials and p ...
-
Remote Database Specialist
2 days ago
Global Channel Management Foxborough, United StatesJob Description: · Remote Database Specialist needs 4 to 6 years of relevant experience · Remote Database Specialist requires: · Competent with database · • Strong MS Excel skills · Degree in CS/IT or relevant · • Strong business analysis exposure · • Exposure to Jira or equival ...
-
Remote Honeymoon Specialist
5 days ago
Awesome Travel Adventures Boston, United StatesJob Description · The independent contractor opportunity as a Remote Honeymoon Specialist offers several advantages and opportunities: · Advantages: · Heartwarming Career: You have the chance to embark on a heartwarming career focused on crafting unforgettable honeymoon experienc ...
-
Payroll Tax Specialist-REMOTE
3 days ago
ICU Medical Plymouth, United States Full timePosition Summary · The Payroll Tax Specialist will play a crucial role in guaranteeing accurate and timely payroll tax payments, reporting, and overall compliance across the organization. The expert oversees all aspects of payroll tax operations, stays updated on tax regulations, ...
-
Remote IT Support Specialist
4 days ago
Hunter Wave LLC Lynn, United StatesJob Description · Job DescriptionHunter Wave is looking for a 100% Remote IT Support Specialist to join our team. This person is responsible for the end-to-end planning, building, and deploying of our software systems. He/she will be able to drive the programming of well-construc ...
-
Content Marketing Specialist, remote
3 days ago
Money Fit by DRS Somerville, United StatesContent Marketing Specialist, remote · This is a remote role that can be performed from most US states. · Join the Mass General Brigham Health Plan team and bring your unique talents to our diverse community and challenge the health care industry status quo to help all people lea ...
-
Family Concierge Specialist- Remote
4 weeks ago
Bright Horizons Family Solutions Newton, United States Full timeThe Family Concierge Specialist role utilizes organizational, problem-solving, and people skills to provide real-time support to Bright Horizon's network of families. The Family Concierge Specialist is responsible for conducting customized needs assessments and researching the be ...
-
Global Channel Management Marlborough, United StatesJob Description: Remote Clinical Business Operations Specialist needs systems savvy resource with good communication skills. clinical ops background is highly desirable and the ability to assist with contract agreements and entry into a repository. Remote Clinical Business Operat ...
-
Lifespan Corporation Providence, RI , USA, United StatesSummary: · Reports to Manager Pharmacy Operations under the supervision of a pharmacist and direction of the Medication History Pharmacy Technician Supervisor the Pharmacy Medication History Technician Specialist Remote serves as a key and integral part of the progressive pharmac ...
-
Headway Massachusetts, United StatesAre you a Pediatric Clinical Nurse Specialist (PCNS) in Massachusetts looking to launch a private practice, or grow your existing practice? · Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for ...
-
LifeSpan Providence, United States Full timeSummary: · Is responsible for remote services which includes accurately obtaining and compiling current detailed and complete home medication history lists and allergies for patients to be admitted to the hospital. Uses all relevant sources to obtain the most current required in ...
-
Chatterboxes Boston, United States Part timeJob Description · Job DescriptionIntroduction to Chatterboxes · Chatterboxes, a team of experts and innovators within the pediatric speech-language pathology field, is seeking an exceptional contractor to support the ongoing needs of our passionate group of superwomen helping to ...
-
Principal Regulatory Affairs Specialist- USA Remote
11 hours ago
AngioDynamics Marlborough, United StatesPerforms full-range of regulatory functions required for Global product registrations, new product development, and internal documentation review for assigned strategic business units serving as the Regulatory Affairs resource. This role manages assigned regulatory programs worki ...
-
Enterprise Solutions Specialist
1 day ago
Repsly Boston, United StatesDepartment**:Professional Services** · Reports To**:Sr. Director of Solutions** · Location**:Remote** · **About Repsly**: · Repsly, a B2B vertical SaaS company, is the global leader in intelligent Retail Execution solutions. We empower many of the most innovative Consumer Goods B ...
-
Cannabis Coaches
1 day ago
Bountiful Farms Natick, United States Part timeAt Bountiful Farms, our quality standards for the product and our compassion for our consumers is unparalleled. We have a passion for what we do and we are driven to develop a product line that is not only the purest in the industry but something we are personally proud to make a ...
-
After Hours Adult Triage Rn
1 day ago
Atrius Health Boston, United States**After Hours Adult Triage RN Evenings/Weekends/Holidays** · **Description - External** · Atrius Health/Part of Optum, an innovative healthcare leader, delivers connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachus ...
-
Sales Support Specialist
14 hours ago
Global Technology Systems Framingham, United States**Sales Support Specialist - Customer Relationship Management (CRM)** · **Part-time Temporary to Potential Hire | Hybrid position** · **Mobile Energy Management** · Are you seeking a part-time position hours per week) that is a mix of onsite and remote potential. · Do you have te ...
-
Site Developer
1 day ago
Staples, Inc. Framingham, United States Full timeStaples is business to business. You're what binds us together. · The Site Developer prospects new sites within our largest accounts to penetrate, reactivate, onboard and ramp customer sites. Site Developers engage customers remotely by phone, video, and digital communication to ...
-
Customer Support Specialist I
14 hours ago
Eastern Bank Lynn, United States Part time(I & II): This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call ...
-
Specialist Ii, Social Media
14 hours ago
Boston Scientific Corporation Marlborough, United States**Work mode**:Hybrid Preferred, Remote Considered**Onsite Location(s)**:Marlborough, MA, US, 01752**Additional Location(s)**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · - At Boston Scientific, we'll give you the opportunity ...
Customer Service Account Specialist- Remote - Canton, United States - Organogenesis
2 days ago
Description
**Customer Service Account Specialist- Remote**
**Canton, MA**
**Job Req code:** 916
**Category:** Customer Service
We have unique opportunities and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others by **Empowering Healing.** We offer a strong benefits package, opportunities for growth, and the chance to contribute to our mission: to provide an integrated portfolio of healing solutions that improve lives while lowering the overall cost of health care.
This individual will maintain the customer master record, create/update accounts that submit new contracts, and maintain our hospital chain and GPO contracts to update our customer accounts accordingly. The hours for this position are Monday - Friday from 9:30am-6:00pm.
Key Responsibilities:
Handle all incoming standard Direct Purchase Agreements and work with customer and sales representatives to gather all necessary paperwork.
Create new customer accounts.
Obtain signatures on agreements.
Develop strong relationships with customers, Sales Representatives and other internal departments
Responsible for adherence to all SOPs, protocols, policies, regulatory requirements and cGMPs (current Good Manufacturing Practices).
Work with internal departments on special hospital chain or GPO contracts.
Monitor customers that opt in or out of any special hospital chain or GPO contracts and update their accounts as necessary.
Maintain the customer master record.
Understand steps needed to resolve problems as they relate to day to day processes.
Keep management informed of potential issues.
Sales rep training/meetings/calls as needed/instructed by management.
Other duties as needed and assigned by management.
**Requirements**
Preferred Education and Experience:
Bachelors degree preferred
3-5 years' customer service or relevant experience
Familiarity with contracts
Experience working in a manufacturing environment, especially in the medical device, biotechnology or healthcare industries
Other Skills/Abilities:
Flexibility in daily work schedule to meet the changing needs of the business.
Ability to investigate problems related to price discrepancies.
Ability to process all reporting timely and accurately.
Ability to identify issues and provide solutions to management.
Outstanding call handling, verbal and written communication skills
Technologically savvy - familiarity with Microsoft Office and Excel are required, Microsoft Dynamics AX (ERP) knowledge a plus
Strong attention to detail and follow-through
Exceptional organizational and multi-tasking competence with the ability to perform effectively and accurately under strict deadlines
Superior problem resolution skills
Ability to work independently as well as collaboratively with management, fellow team members and personnel of all departments
Dedicated to providing the highest level of customer service to both customers and outside sales force
Motivated by a desire to improve both self and departmental functioning and quality through ongoing growth, development and a commitment to excellence.
Physical activities:
Repeating motions that may include the wrists, hands, and/or fingers.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Communicating with others to exchange information.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Environmental conditions:
Sedentary work for primarily involves sitting/standing.
