Fundraising Coordinator - Andover, United States - The Davey Tree Expert Company

The Davey Tree Expert Company Andover, United States

3 weeks ago

The Davey Tree Expert Company background

Description

Additional Locations:

NA

Primary Locations:

MN Ham Lake 14630 Highway 65 NE 55304 Requisition ID: 197727Position OverviewThe Fundraising Coordinator will be responsible for assisting their individual customer base through each phase of the Fundraising Program, ensuring all aspects of communication with Wreath Customers are handled in a professional manner and maximizing fundraising sales.

The Fundraising Coordinator works under close supervision.
Job Duties Managing the customer base, contacting previous customers and assisting new and potential customers. Sign-up, assist, lead customers through each phase of the Fundraising Program. Communicate, create, and deliver proposal production, negotiation, and contract initiation. Assist customers with fundraising sales strategies. Act as the first point of contact and evaluate the needs of the customers. Resolve customer complaints. Field current and prospective customer calls. Maintain and submit Daily Task List Sheet. Maintain various databases and the Fundraising Data Spreadsheets. Assist in creating and sending Lead Packets, Fundraising Kits, and Samples. Alert supervisor of any issues regarding product or inventory needs. Adjust sales orders, create credit requests, and maintain files. Perform other related duties as assigned. Follow all company policies, procedures, and work rules. Qualifications Knowledge of fundraising programs. Use a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents. Ability to meet deadlines. Attention to detail and accuracy. Expert time-management, organizational skills, and ability to multi-task.

Customer Service:
Respond appropriately to requests for service and assistance. Actively searches for ways to assist others. Communicate clearly and effectively on the telephone and live chats. Meet job duty requirements.

Oral and Written Communication:
Communicate clearly and accurately in positive and negative situations. Receive information from a variety of sources and correctly interpret information to achieve desired results. Effective presentation skills in a group setting. Respond appropriately to questions. Participate constructively in meetings. Write clearly and accurately. Communicate effectively as appropriate for the needs of the audience. Accurately read and interpret written information. Manage emails with timely response.

Required:
High School Diploma or equivalent Two years of customer contact experience Proficient in Microsoft Outlook, Word and

Excel Preferred:
Fundraising program experience Minimum typing speed of 40 WPM with high accuracyAdditional Information

What We Offer:

Paid time off and paid holidays Opportunities for advancement All job specific equipment and safety gear provided 401(k) retirement savings plan with a company match Employee-owned company & discounted stock purchase options Group Health Plan Employee referral bonus program Locations throughout US in major cities and desirable areas Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers Scholarship Program for Children of Employees Charitable matching gift program *all listed benefits available to eligible employees Company OverviewDivisional OverviewThe Davey Tree Expert Company is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.

Mickman Brothers, a Davey company, is an industry leading provider of green goods and services and is based in Ham Lake, Minnesota.

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S.

and Canada. We care about our clients, each other and the world around us.

We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one.

We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels.

Wherever you want to grow your career, there's a place for you at Davey.

To learn more, visit you need assistance at any time, please contact us at or at Type:

Permanent Job Type:

Full Time Travel Expectations:

None Davey is an Equal Opportunity and Affirmative Action Employer and considers all qualified employees and applicants for all positions regardless of their age, race, color, religion, gender, national origin, disability, sexual orientation, gender identity, military or veteran status, or other protected characteristics as established by federal, state, or local law.

It is our mandate that all matters related to the terms and conditions of employment and all treatment on the job be free of discrimination.

In addition, harassment based on any protected characteristic is strictly prohibited.

To preview Davey's relevant EO/AA plan, please submit a written request to:
The Davey Tree Expert Company, Attn: HR, 1500 N. Mantua Street, Kent, Ohio 44240.Equal Employment Opportunity is The Law - English | SpanishEqual Employment Opportunity is the Law Supplement - English | SpanishRight to Work - English | SpanishPay Transparency Nondiscrimination ProvisionE-Verify Participation

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