Business Process Consultant - Dulles, United States - Nodel

Nodel Dulles, United States

1 week ago

Description

Job Description

Business Process Consultant

Location: Dulles, VA

Must have Public Trust Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment including introducing new cyber capabilities to address emerging threats.

Node is seeking a Business Process Consultant to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

Responsibilities:

• Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes

• Be a key member of an overall engagement team focused on delivering customer outcomes

• Lead customer design workshops

• Guiding customers in defining and refining business requirements for functional aspects of the solution
• Drafting user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them

• Managing and communicating ITSM process and business requirements to the delivery team to ensure that the proposed solutions meet customer expectations

• Contribute towards continuous improvement of leading practices

• Growing and mentoring other members of ServiceNow and the partner ecosystem

Requirements

Required Skills:

• Must be a US Citizen

• Must be able to obtain DHS program suitability prior to starting employment

• Must be able to obtain a TS/SCI Clearance

• 6+ years of directly relevant experience

• 2+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning

• Significant consulting experience within complex, global organizations with the ability to influence and consult in an ITIL / ITSM Services environment.

• Experience in defining and deploying future-state ITSM processes and in identifying solutions from a people, process, and technology perspective

• Excellent communication and presentation skills

• Experience in analyzing and recommending ITSM strategies based on business priorities

• Excellent interpersonal skills, customer-centric attitude, and experience working with a diverse team

• Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies

• Familiarity with the ServiceNow platform, including the development of customizations beyond out-of-box

• Strong documentation and technical writing experience.

Desired Skills:

• Experience with Scaled Agile Framework (SAFe) knowledge and experience

• Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align

Required Education:

Bachelor's degree in Systems Engineering, Computer Science, Information Systems, or related technical field. Two years of related work experience may be substituted for each year of degree-level education.

Desired Certifications:

• Agile software development methodology certification (e.g. SCRUM Master)

Company Overview:

Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Our Core Values help us in our mission. They include:

OUR CORE VALUES

Identifying the~RIGHT PEOPLE~and developing them to their full capabilities

Our customer's "Mission" is our "Mission". Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence

Our mantra is "~Simple*Secure*Speed~" in the delivery of innovative services and solutions.

Benefits

We are proud to offer competitive compensation and benefits packages to include:

Medical
Dental
Vision
Basic Life
Long-Term Disability
Health Saving Account
401K
Three weeks of PTO
10 Paid Holidays
Pre-Approved Online Training

Vcio

3 weeks ago

Solvere One/HouseCall Dulles, United States

Solvere One is seeking highly qualified applicants to perform Senior Network Engineer work for our clients. · Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen provider of IT services and consulting. Insp ...
Microsoft SQL Server Database Administrator

3 weeks ago

Minmatech Pvt. Ltd. Dulles, United States

**Microsoft SQL server Database Administrator**: · **Opening at Minmatech Pvt. Ltd.** · **About Us**: As an ITeS company, we offer consulting and software solutions on automation, · enterprises and smaller businesses. Our solutions are technology agnostic, state-of-the-art, and · ...
Rn Lactation Consultant Prn

1 week ago

StoneSprings Hospital Center Dulles, United States

**Introduction**: · Do you have the PRN career opportunities as a RN Lactation Consultant PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, H ...
Assistant Manager

3 weeks ago

Hyde Park Hospitality Dulles, United States

The Airport Lounge Assistant Manager is a hands-on manager role and will be very active in daily service operations at the premium lounge, by Airport Dimensions supporting the Sapphire Lounge by The Club in Dulles International Airport. The Assistant Manager will have responsibil ...
Loan Processor

1 week ago

Itero Group Dulles, United States

Itero Group is a Women-Owned Small Business focused on bringing simplicity to complex transformations. We empower clients in both the private and government sectors to become more optimized, digitally enabled, data-driven organizations through our comprehensive business consultin ...
Design Consultant

1 week ago

Bassett Furniture Dulles, United States

**Bassett Furniture - Design Sales Opportunity** · Do you love interior design? Do you have an eye for color and fashion? · Would you like to help customers see their dream rooms become a reality? · If you are a positive and motivated professional with a passion for design, posse ...
Global HR Manager

1 week ago

OpenLM Dulles, United States

As a Global HR Manager, you will be responsible for leading and overseeing the human resources function across multiple countries and regions on a global scale. Your primary focus will be on developing and executing the global HR strategy, driving HR initiatives, and ensuring ali ...
Regional Implementation Manager, Aec Technologies

23 hours ago

Southland Industries Inc. Dulles, United States

*** · As the Regional Implementation Manager, you will lead the Implementation, and management of technology solutions specific to a region. Your expertise will drive seamless integration, enhance operational efficiency, and empower our teams to align technologies with business p ...
Systems Engineer

3 weeks ago

Avid Technology Professionals Dulles, United States Full time

Responsibilities: · Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes · Be a key member of an overall engagement team focused on delivering customer outcomes · Lead customer design workshops · ...
Systems Engineer

1 week ago

Solutions³ LLC Dulles, United States

Job Description · Job DescriptionTitle: Systems Engineer - Senior II (Start Date TBD - Pipeline Position) · Description:Solutions3 LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, ...
Senior Support Engineer

5 days ago

United Airlines Dulles, United States Full time

· There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means ...
Account Executive- Medical

1 week ago

Johnson Controls International Chantilly, Loudoun County, VA, United States Full time

Build your best future with the Johnson Controls team · As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Our teams are uniquely positioned to support a multitude of in ...
Systems Engineer

1 day ago

BCMC Dulles, United States

Job Description · Job DescriptionBCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emerging threats. We are s ...
Systems Engineer

1 week ago

BCMC Dulles, United States

Job Description · Job DescriptionWe are supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emerging threats. We are se ...
Systems Engineer

2 weeks ago

Avid Technology Professionals, LLC Dulles, United States

Responsibilities: · Lead & collaborate with customers in their efforts to take advantage of the ServiceNow platform to improve their ITSM and ITIL processes · Be a key member of an overall engagement team focused on delivering customer outcomes · Lead customer design workshops · ...
Sr. Linux Systems Administrator

3 days ago

BCMC Dulles, United States

Job Description · Job DescriptionBCMC is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging ...
tech writer f/h

2 weeks ago

Dexian - DISYS Chantilly, Loudoun County, VA, United States

Apply interviewing skills to gather information from internal/external personnel to support writing activities. · Develop and implement process improvements to help improve proposal quality. · 6 years relevant experience with Bachelors in related field; 4 years relevant experie ...
Data Quality Engineer

3 weeks ago

BuildSubmarines Chantilly, Loudoun County, VA, United States

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor scien ...
Technician, Data Center Operations

2 weeks ago

Dexian - DISYS Chantilly, Loudoun County, VA, United States

Dexian has an immediate opportunity available for a Data Center Technician to support data center operations for our premier aerospace customer. The Data Center Technician will rack new servers, connect power and network cables and remove servers and end of life equipment for bon ...
Program Manager Director

3 weeks ago

CACI International Chantilly, Loudoun County, VA, United States

Program Manager DirectorJob Category: Project and Program ManagementTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *What You'll Get to Do:As an Executive Program Manager, you'll l ...