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    Event Staff Member|Part-time| Liacouras Center - Philadelphia, United States - teamworkonline

    teamworkonline
    teamworkonline Philadelphia, United States

    3 weeks ago

    Teamworkonline background
    Part time
    Description

    Overview

    Event Staff Members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.

    This role will pay an hourly wage of $14.00.

    For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

    Job Expires 3/15/2024

    Responsibilities

    • Ability to direct and lead providing excellent customer service
    • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
    • Assist guests for entry and exit into the complex
    • Scan tickets and greet guests
    • Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
    • Being alert and proactive to potential hazards and reporting incidents when they occur
    • Monitor your assigned area for issues and opportunities to make an unforgettable experience.
    • Respond to all guest concerns/complaints promptly and in a professional manner
    • Assist guests in ADA accessible seating sections
    • Enforce all building policies and procedures to ensure a safe environment for all guests
    • Manage the foot traffic flow of large crowds
    • Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
    • Perform other duties or tasks as assigned.

    Qualifications

    • Experience in a hospitality or entertainment environment is preferred
    • You must love working with and helping people.
    • Ability to stand for long periods of time.
    • You must be able to maintain a POSITIVE attitude while handling difficult situations.
    • Flexible schedule: Availability to work most events
    • Evenings & Weekend availability is needed. Holiday's as needed
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