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Marietta

    Desktop Support - Marietta, United States - A3 Solutions, Inc.

    A3 Solutions, Inc.
    A3 Solutions, Inc. Marietta, United States

    1 day ago

    Default job background
    Full time
    Description
    Desktop Support Technician
    • 8-5 Monday-Friday, no on call
    • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
    • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
    • Desktop and Network Support
    • Ability to setup, configure and add all hardware.
    • Assist Corporate Desk Side Support technicians with large IMAC's.
    • Documents, maintains, upgrades or replaces hardware and software systems.
    • Supports and maintains user account information including rights, security and systems groups.
    • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
    • Determines and recommends which products or services best fit the customers' needs.
    • Imaging and image recovery
    • Experience doing break / fix repairs on desktops, laptops
    • Install / Re-install various software packages and updates
    • WiFi and VPN connections; Support of wireless devices
    • GREAT Customer Service skills
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