- Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.).
- Provides support to Level 2 and Level 3 FSRs as it pertains to removal of electrical equipment.
- Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
- Performs basic audits of customer's electrical systems and equipment.
- Documents all required information for each site (technical report).
- Communicates with Project Coordinator to ensure smooth execution.
- Properly documents, labels, and returns all defective parts utilized in the repair of equipment to the designated disposal/repair location.
- Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.
- Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.
- Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.
- Medical, Dental, Vision, and Prescription Drug Insurance
- Company-Paid Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Award-Winning Wellness Program and Incentives
- 401(k) Retirement & 401(a) Profit Sharing Plans
- Paid Time Off
- Performance Incentives/Bonuses
- Tuition Reimbursement
- And so much more
- Uncompromised focus on keeping people SAFE.
- Building TRUST in everything we do.
- REDEFINING what's possible.
- Rewarding individual results that create TEAM SUCCESS.
-
Customer Service Representative
2 weeks ago
TC Transcontinental Menasha, United States Full timeJob description and requirements Customer Service Representative · Create value at TC Transcontinental · At TC Transcontinental, we've got it made, and that's because of the expertise of our team. · The Customer Service Representative (CSR) will continuously build customer rela ...
-
Customer Service Representative
1 week ago
TC Transcontinental Menasha, United StatesCustomer Service Representative · Create value at TC Transcontinental · At TC Transcontinental, we've got it made, and that's because of the expertise of our team. · The Customer Service Representative (CSR) will continuously build customer relations through prompt and efficient ...
-
Customer Service Representative
1 week ago
Transcontinental Packaging Menasha, United StatesJOB REQUIREMENTS: Customer Service RepresentativeCreate value at TC Transcontinental At TC Transcontinental, we've got it made, and that's because of the expertise of our team. The Customer Service Representative (CSR) will continuously build customer relations through prompt and ...
-
Customer Service Representative
1 week ago
Essity Uk Limited Neenah, United States**Customer Service Representative**The Essity North America Professional Hygiene (PH), Customer Service Team is currently searching a C**ustomer Service Representative.** This role will be based out of our Service Excellence Center (SEC) in Neenah, WI.****About the Role****The ** ...
-
Customer Service Representative
1 week ago
Essity UK Limited Neenah, United States**Customer Service Representative** · The Essity North America Professional Hygiene (PH), Customer Service Team is currently searching a C**ustomer Service Representative.** This role will be based out of our Service Excellence Center (SEC) in Neenah, WI. · ****About the Role** ...
-
Customer Service Representative
2 weeks ago
Dixon Ticonderoga Neenah, United StatesJoin Our Team as a Customer Service Representative · Are you a compassionate and detail-oriented individual with a passion for helping others? Do you thrive in environments where you can make a meaningful impact? If so, we want you to bring your unique talents to Dixon Ticondero ...
-
Client Service Representative
1 week ago
Jewelers Mutual Group Neenah, United StatesWHY Jewelers Mutual: · We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovativ ...
-
Customer Service Representative
1 week ago
Neenah Foundry Neenah, United StatesJOB REQUIREMENTS: Customer Service Representative - CUSTO DESCRIPTION/RESPONSIBILITIES: The Customer Service Representative (CSR) is responsible for acting as a liaison between customers and NEI Infrastructure. Assisting with complaints, orders, errors, account questions, billing ...
-
Customer Service Representative
1 week ago
Dayton Freight Neenah, Wisconsin, United States PermanentOverview: · This is a Second Shift, Part-Time Position with a Start Time of 4PM · Stable and growing organization · Competitive weekly pay · Quick advancement · Customized training program · Professional, positive and people-centered work environment · Modern facilities · Respons ...
-
Route Service Representative
3 weeks ago
ITU AbsorbTech, Inc. Neenah, United StatesJob Description · Job DescriptionITU AbsorbTech is hiring a Route Service Representative (Route Driver) to join our team in Neenah, WI. · In this position, you will: · Provide excellent customer service to our customers. · Remove used products (uniforms, floor mats, shop towels ...
-
Customer Service Representative
3 weeks ago
Omni Glass & Paint Neenah, United StatesJob Description · Job DescriptionABOUT OMNI: · Omni Glass & Paint has been in business since 1967. Since then, Omni has become one of the largest glass and paint contractors in the state of Wisconsin. Omni has thousands of projects to its credit, providing innovative project ide ...
-
Travel Field Service Representative
1 week ago
Faith Technologies Menasha, United StatesJOB REQUIREMENTS: Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith lead ...
-
Agency Customer Service Representative
1 week ago
Jewelers Mutual Group Neenah, United States** Agency Customer Service Representative (Hybrid or Remote)** · **Job Category****:** Agency **Requisition Number****:** CLIEN001597 Showing 1 location **Job Details** · **Description** · Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is ...
-
Member Contact Service Representative
5 days ago
Community First Credit Union Neenah, United States**Search Modifier****Description****Example** Member Contact Center · Home Office · Neenah, WI, USA · **** · ** Jun 23, 2021** · **Job Category****:** Call Center Operations **Requisition Number****:** SERVI01328 **Schedule****:** Full Time +0 more We believe that quality le ...
-
Customer Service Representative
5 days ago
Voith Hydro Inc Appleton, United States**Customer Service Representative** · **Location:** Appleton, Wisconsin, USA · **About the Voith Group** · The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of e ...
-
Guest Service Representative
6 days ago
Fairfield Inn & Suites Appleton Appleton, United StatesAs Guest Service Representative , you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride ...
-
customer service representative
6 days ago
SEEK Careers Staffing Appleton, United StatesJob Description · Job DescriptionShipping Coordinator · Looking to work for work on 1st shift? How about working for a great logistics company with growth opportunity? Then this is the job for you · Position - Customer Service Representative · Job Location - Appleton, WI · Starti ...
-
Member Service Representative
1 week ago
CoVantage Credit Union Appleton, United States** Member Service Representative** · **Job Category****:** Member Specialists **Supervisor****:** Phillip Jankowski **Requisition Number****:** MEMBE002144 Showing 1 location **Job Details** · **Description** · Starting wage range for this role is $ $16.25 per hour, increasing ...
-
Customer Service Representative
5 days ago
ThedaCare Appleton, United StatesWhy ThedaCare? · Living A Life Inspired · Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating val ...
-
Customer Service Representative
3 weeks ago
R1 RCM Appleton, United States**Location** : ER Dept at Ascension St. Elizabeth Hospital- Appleton, WI · **Shift** : Working 2.5 days & 2 days off 7:00am-7:00pm with every other weekend and every 3rd holiday. · As our **Customer Service Representative** , you'll work to help our patients check into the hospit ...
EV Field Service Representative - Menasha, United States - FTI
Description
Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees' skill, leadership and career development.
The EV Field Service Representativeis accountable for installation, inspection and testing, troubleshooting, and adjustment, repair or replacement of customer equipment. Provides documentation, including test reports and service summary to customer. Instructs customers and personnel on the operation and maintenance of equipment. Performs warranty work and start-up service. Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the faults. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the development of design modifications. Implements modifications and provides installation support for the modifications. Develops and implements training courseware and provides training to customers and other service representatives. Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation.
MINIMUM REQUIREMENTS
Education:Completion of an electrical apprenticeship (8,000 hours) or a Bachelor's degree in Electrical Engineering
or
Experience:Military experience within the following positions: Navy Nuclear Electronic Technicians and Electrician's Mate
or
Experience:Electrical start-up and testing experience including: EV charging stations, Category 2, and DC Fast Chargers
Required: The ability to effectively communicate in the English language. This includes the ability to understand the spoken and written word as well as speak in English.
Travel: 50%
Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday. May vary based on customer demands and can include, but is not limited to: nights, weekends, and holidays.
KEY RESPONSIBILITIES
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
SURGE your career forward
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.
We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.
We pride ourselves on a "Ground up Growth" mentality that puts you in the spotlight. Becoming a member of the FTI team means you've officially put yourself in the driver's seat of your career. Through our career development and continued education programs, you'll have options to position yourself for success.
FTI is a "Merit to the Core" organization, and we pride ourselves on our ability to reward and recognize top performers.
BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:
*Regular/Full-Time Employees are eligible for FTI benefit programs.
We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:
If you're ready to learn more about growing your career with us, apply today
Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.
