Account/Sales Manager - Torrance, CA
7 hours ago

Job description
Location: Jessie Lord Bakery, LLC
Job Summary: This position works cooperatively with company staff and outside brokers to deliver exceptional customer and sales support while meeting and increasing sales objectives. Must possess a strong customer service background and in-store bakery sales experience.
Essential Job Functions:
- Inside Sales - Manage profitable growth and development of assigned accounts, increasing account penetration and customer engagement
- Outside Sales – Develop and maintain key business relationships with new customers resulting in a consistent and growing revenue stream.
- Broker Management – Manage their broker network. This includes also strategizing with them on how to best manage the customer, vetting and selecting new brokers when necessary.
- Sales Strategy - Develop sales strategies, present them to management and implement them with customers' key decision-makers.
- New Product Development - Assist in ideation of new products sometimes on their own and other times in conjunction with customers and work cross-functionally with R&D toward their creation.
- Sales Projections - Develop accurate monthly forecasts to provide to planning team.
- Reporting and Analytics- Tracks, analyzes and reports sales performance against volume, promotions, and other key metrics.
- Competitive Research – Develop a key understanding of the competitive landscape through store checks and market research, and using resources like customers and broker network.
- Sales Operations - Support functions involving pre- and post-order management issues. This includes reviewing the production plan to review when orders will be available to ship, re-building orders when necessary, and responding to changes due to production scheduling or logistical issues. This is usually done in conjunction with their assigned customer service representative.
- Company Knowledge - Develop a competent level of understanding of products, production process and capabilities as well as use of the internal system (i.e. Syspro, Access, etc.).
- People Management – Effectively manage their assigned customer service representative, providing training, direction and performance guidance aligned with account needs and assigned job responsibilities.
- Cross-functional Management – Effectively manage cross functional departments (i.e. Quality Assurance, HR, etc.) to ensure customer requests are met on a timely basis (i.e. customer audits, fact sheet requests, insurance, etc.)
Food Safety Responsibilities
- All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor
- Monitors and enforces cGMPs
- Follow all Good Manufacturing Practices and Pre-requisite programs
Required Qualifications:
- Minimum of 5 years of In-store bakery sales experience
- Experience in highly seasonal/high volume environment preferred
- 25% - 30% travel required or as needed
- Able to prepare sales presentations
- Must be available to travel to the Production Plant (Torrance, CA) for training, required meetings and during peak season if needed.
- Salary commensurate with experience BA/BS degree preferred or a combination of experience
- Computer literate; Microsoft suite
Required Experience:
- Broker management and selection
- Private label product
- Knowledge of the West/Midwest market
- In-store Bakery
Physical Requirements
- Occasionally lift and/or carry up to 30 lbs.
Supervisor: General Manager
Pay range: $105,000 - $120,000 Annually
FLSA Status: Exempt
Benefits:
- Health insurance
- Dental
- Life insurance
- Paid time off
- Vision insurance
- 401(k)
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