Server - Nighthawk - Kansas City, United States - Hotel Kansas City

Description

Slated to open in Fall 2021, Nighthawk is a rockin cellar bar featuring eclectic music, fast-friendly service, nostalgic pub food, cheap drinks, and a lively + energetic late-night atmosphere.

The premise of Nighthawk was born out of an immense love of all forms of auditory art. Musicians and music lovers alike will feel right at home inside Nighthawk; One side of the room features a stage with a complete live band PA setup for artists to put on live performances throughout the week; The other side is outfitted with a DJ booth featuring Altec A5 speakers with Werner Jagusch crossovers, a Japanese Elekit 200b tube amp, three turntables with one setup for 78s.

Nighthawks cuisine is overseen by renowned chef Johnny Leach (The Town Company, Del Posto, Momofuku). Beverage offerings champion cold draft beer, canned seltzer, and beloved mix drinks.

We are excited to be the newest addition to Downtown Kansas Citys late-night scene, and look forward to welcoming you to our team

**Job Overview**

A Restaurant Server is responsible for servicing food and beverage to include the order taking and delivery of any food and beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

**Essential Responsibilities**

Check station before, during, and after shift for proper set up and cleanliness.

Greet guests in a courteous and friendly manner.

Explain any specials and/or restaurant promotions for guest awareness.

Record the details of the order from the guests. Repeat the order to the guest to ensure accuracy.

Input the order into the Point of Sale computer.

When complete, retrieve the order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.

Abide by all Federal, State, Local and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Replenish beverages as necessary and check with guests for overall satisfaction.

Market and serve dessert items and/or specialty coffees.

Present the check to the guest promptly.

Ensure maintenance of equipment by calling for repairs.

Assist the bussing staff in clearing and resetting the tables.

Perform all assigned side work to include replenishing condiments and restocking side stands. Perform any general cleaning tasks using standard hotel cleaning adhering to health standards.

May perform host, food runner, and busser duties as business dictates.

Other tasks as assigned by the Restaurant Manager, Restaurant General Manager and the Director of Food and Beverage.

**Qualifications**

**Education:**

High school diploma or GED equivalency required.

Must obtain Kansas City Liquor License and Food Handlers Card.

**Experience:**

Strong knowledge of food and beverage preparations, service standards, guest relations, and etiquette.

Working knowledge of the appropriate table settings, service-ware, and menu items.

**Interaction/Skill Set:**

Ability to read, speak, write and understand English sufficiently to understand menus, special promotions, and communicate with guests to explain and record orders.

Ability to remember, recite, and promote the entire variety of menu items.

**Work Environment**

Ability to transport large trays weighing up to 50lbs through a crowded room on a continuous basis throughout the shift.

Ability to operate beverage equipment.

Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the guest check.

Ability to stand, walk, and continuously perform essential functions for an extended period of time.

Ability to move up to 600lbs. with wheelchair assistance.

Ability to lift up to 75lbs. and to lift lighter objects overhead.

Ability to navigate varied floor surfaces.

**Benefits:**

Medical, Dental, Vision, Life Insurance, STD, LTD, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Employee Meal, Discounted Parking, Referral Bonuses

Free room nights, Discounted room nights and Friends and Family discounts

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

Proven sales/volume which leads to increased tips/ability to increase wages

Teaching hotel where you can learn from some of the best in the business