- Handle Tier 1 service desk escalations through tickets, email, or phone
- Follow up on outstanding requests and ensure timely resolution
- Create user and service accounts and configure hardware as part of employee setup process
- Support audio, video, and voice equipment in conference rooms
- Manage and monitor internal assets to ensure accurate inventory records
- Manage and monitor enterprise service desk application
- Be eligible to travel to remote sites and subsidiaries
- Other duties may be added and / or assigned as needed
- Windows 7, 8.1, 10
- Microsoft Office, Office 365, Outlook, Skype for Business
- Printers, scanners, computer peripherals
- Mobile devices (iOS, Android)
- Client PC connectivity - Ethernet, TCP / IP and VPN
- McAfee Products - security, laptop encryption and backup
- Experience with McAfee desktop security products
- Strong customer service and troubleshooting skills
- Ability to communicate technical information, both verbal and written, to a wide range of end-users
- 1-3 years' experience working in a Windows environment
- An Associate degree or Bachelor's degree, or equivalent work experience
- Preference will be given to candidates with training, experience or certification in IT or networking, and previous service desk, call center experience
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Community Support Technician
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Community Support Technician
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Technical Sales Inside Sales
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Measurement and Testing Technician
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Quantum Innovations Brices Creek, United StatesFor our new business unit "Welding Technology Solutions" in the climate-neutral industrial park Rostock-Laage, we are looking for YOU as of now as · Measurement Technician (m/f/d) · Your tasks · Operating measurement technology (measuring arm, CMM, digital profile projector) ...
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Entry Level Behavior Technician
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ACES New Bern, United StatesPay Range: $19 - $21 /hour for clinical work* (based on experience) · Expect a response from ACES within 24 hours of applying · At ACES, we care deeply about children with autism reaching their full potential We also care about our employees' health and wellness, work/life bala ...
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Transportation Construction Inspectors
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Summit Design and Engineering Services New Bern, United StatesJob Description · Job DescriptionSummit Design and Engineering Services is an award-winning, multi-disciplined firm headquartered in Hillsborough, NC. Our fast-paced, growth-oriented company strives to deliver innovative, elegant solutions to our clients while providing support a ...
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Veterinarian (Part-Time)
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Archdale Animal Clinic Archdale, United States Part timeJob Description · Job DescriptionDescriptionWe are looking for a veterinarian to join our wonderful team and share our passion for practicing veterinary medicine at Archdale Animal Clinic in Archdale, NC This position is available part-time or full-time. · What We Offer At Our Pr ...
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Hvac Service Technician
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Comfort Air of New Bern New Bern, United StatesJob Description · Job DescriptionJob description · Service You Can Trust · With superior products and expertly-trained and experienced technicians, Comfort Air of New Bern has become a premier provider of air conditioning and heating service all along Eastern North Carolina. Whet ...
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Hvac Service Technician
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Comfort Air of New Bern New Bern, United StatesJob Description · Job DescriptionWith superior products and expertly-trained and experienced technicians, Comfort Air of New Bern has become a premier provider of air conditioning and heating service all along Eastern North Carolina. Whether your residential job is small or large ...
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Laboratory Support Technician I
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Laboratory Support Technician I
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Vidant Health Washington, United StatesJob Description ECU Health About ECU Health Beaufort Hospital, a campus of ECU Health Medical CenterECU Health Beaufort Hospital is located in Washington and serves as a campus ECU Health Medical Center, our Level I Trauma Center in Greenville. The 142-bed full-service hospital o ...
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Behavior Technician
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Eyetastic Services New Bern, United StatesAbout the job Optometrist - New Bern, NC · Are you an Optometrist looking to join an outstanding practice with highly trained optometrists, opticians, and technicians dedicated to providing top-notch eye care services? If so, then this is for you · This practice believes in stay ...
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Eye Care Partners New Bern, United StatesAt Eyecarecenter, our optometrists focus on maintaining the health and development of our patient's eyes. Eyecarecenter is a proud partner of EyeCare Partners (ECP), a leading network of integrated ophthalmology and optometry providers serving patients across the entire vision ca ...
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Future BCBA? Hiring Student Analyst
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Highlights Healthcare New Bern, NC, United StatesHighlights Healthcare is seeking aspiring BCBAs for our ABA Student Analyst Program. Behavior Technicians/Registered Behavior Technicians who are appropriate for our Student Analyst Program will be enrolled in an accredited Master's program while working as part of our Highlights ...
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Eyecare Center New Bern, United StatesAt Eyecarecenter, our optometrists focus on maintaining the health and development of our patient's eyes. Eyecarecenter is a proud partner of EyeCare Partners (ECP), a leading network of integrated ophthalmology and optometry providers serving patients across the entire vision ca ...
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Optometrist - New Bern, NC
3 weeks ago
Eyetastic Services New Bern, United StatesAbout the job Optometrist - New Bern, NC · Are you an Optometrist looking to join an outstanding practice with highly trained optometrists, opticians, and technicians dedicated to providing top-notch eye care services? If so, then this is for you · This practice believes in stay ...
Helpdesk Support Technician - Archdale, United States - CRG
Description
Helpdesk Support TechnicianDuration: Contract to Hire
Location: Archdale, NC (onsite role)
Pay: $20-22/hour (DOE)
Work Hours: 7AM - 4PM or 8AM - 5PM, occasional weekends and holidays may be needed.
Description:
A CRG Client in the Triad area is looking for a Helpdesk Technician for a contract-to-hire position. This individual will be the first line of support for our internal and external customers for all IT services and equipment. This Candidate will be managing the help desk tickets and assigning the second line of support when necessary and will be configuring, setting up, monitoring, the troubleshooting computers, phone systems, printers, AD logins and email accounts, and other tasks as assigned by the Service Desk Manager.
Responsibilities:
