Jobs
>
Customer Service Representative
>
Indianapolis

    Customer Service Representative - Indianapolis, United States - Professional Management Enterprises

    Professional Management Enterprises
    Professional Management Enterprises Indianapolis, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Professional Management Enterprises is seeking a Customer Care Representative to join our call center team As a Customer Care Representative, you will act as a trusted advisor and educator on health care related inquiries. You will guide our customers to a better healthcare experience, working every day to make healthcare easy with the service you provide.

    Job Title: Customer Care Representative
    Location: Indianapolis, Indiana (Remote) Must be within a 50-mile radius
    Pay: $15hr (Weekly Pay)
    Work Hours: Monday-Friday, 10am - 6:30pm

    Duties and Responsibilities:

    • Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
    • Analyzes problems and provides information/solutions.
    • Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
    • Thoroughly documents inquiry outcomes for accurate tracking and analysis.
    • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
    • Researches and analyzes data to address operational challenges and customer service issues.
    • Provides external and internal customers with requested information.
    • Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
    • Uses computerized systems for tracking, information gathering and troubleshooting.
    • Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.
    • Seeks, understands and responds to the needs and expectations of internal and external customers.
    • Required to meet department goals.


    Skills:

    • Experience in customer service is a plus
    • Ability to navigate multiple computer screens at a time.
    • Ability to provide quality customer service while multi-tasking is a plus.

    Requirements:

    • Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.
    • Must have a private area to work closed off from others.
    • Can not be responsible for minors or be a primary caretaker for another person during working hours.
    • Must live within a 50 miles radius of Indianapolis, Indiana
    Company DescriptionProfessional Management Enterprises is a minority and veteran owned business that partners with major healthcare providers to find quality employees and thrives on helping people find positions that exceeds their expectations.

    Company Description

    Professional Management Enterprises is a minority and veteran owned business that partners with major healthcare providers to find quality employees and thrives on helping people find positions that exceeds their expectations.
  • Hartson-Kennedy

    Customer Service Representative

    3 weeks ago

    Hartson-Kennedy Marion, United States

    **POSITION**:Customer Service Representative **REPORTS TO**:Customer Service Manager · **DIRECTIVE**:Customer Account Manager **FLSA STATUS**:Exempt · **SUMMARY/PURPOSE**: · The Customer Service Representative is responsible for all duties to maintain a positive relationship with ...

  • Gravity Tech Inc

    Customer Service Representative

    2 weeks ago

    Gravity Tech Inc Indianapolis, United States

    **Job Title: Customer Service Representative**: · - **Location: Zionsville Rd,** **Indianapolis, IN 46077**: · - **Duration: 6+ Months (Extendable)**: · - **Shift: Shift: 7:30am - 4:30pm or 8:00am - 5:00pm** · **Description**: · Responds to customer issues that require product kn ...

  • Taunton Federal Credit Union

    Branch Services Representative

    2 weeks ago

    Taunton Federal Credit Union Marion, United States

    We offer excellent benefits, including medical and dental insurance, 401(k), paid Federal holidays, life insurance and tuition reimbursement opportunities Read on for a detailed job summary and essential functions. · Essential Functions- Process member transactions including chec ...

  • Summers North

    Customer Service Representative

    1 week ago

    Summers North Marion, United States

    **Summers Plumbing Heating & Cooling** located in **Marion, IN **is scouting a **full-time Customer Service Representative - CSR - Dispatcher **who can easily provide out-of-this-world customer service in a fast-paced environment. · This HVAC and plumbing position is paid a compe ...

  • Adam Jurs - State Farm Agent

    Financial Services Representative

    4 days ago

    Adam Jurs - State Farm Agent Carmel, United States

    **Benefits**: · - 401(k) matching · - Bonus based on performance · - Company parties · - Health insurance · - Paid time off · - Profit sharing · **Position Overview** · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Adam ...

  • Langham Logistics, Inc

    Logistics Customer Service Representative

    3 days ago

    Langham Logistics, Inc Indianapolis, United States

    **Summary** · The Logistics Customer Service Representative contributes to meeting Langham's goals of exceptional customer service, quality, process improvement, and profitability by assisting customers to control their flow of supply chain raw materials, works-in-progress, and f ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    3 weeks ago

    Penske Truck Leasing Indianapolis, United States Full time

    What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    2 weeks ago

    Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 4304 W Morris St. Indianapolis, IN, 46241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, cle ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    2 weeks ago

    Penske Truck Leasing Indianapolis, United States Full time

    Work Location: 8645 E 25th St. Indianapolis, IN, 46219 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean ...

  • Infinity Systems

    Customer Service Representative

    2 days ago

    Infinity Systems North Crows Nest, IN, United States Freelance

    You and us? We think it works. · When you think of software companies, you often imagine large, grey office buildings with hundreds of more or less anonymous employees, big conference rooms, and state-of-the-art developer offices. · But most clients prefer to work with a manageab ...

  • Golden Gate Group

    Entry-level Customer Service Representative

    2 days ago

    Golden Gate Group Beech Grove, IN, United States Freelance

    Beech Grove, IN - Finance Overview · - Junior, Professional - Full-time - Permanent Position - What You Bring · - Successfully completed commercial training, e.g. in the financial services sector · - Enjoyment of telephone and written customer service · - An open ear for our cust ...

  • Kolton Blickenstaff - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Kolton Blickenstaff - State Farm Agent Zionsville, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Planet Fitness

    Member Services Representative

    1 week ago

    Planet Fitness Whitestown, United States

    **Job Summary** · The **Member Services Representative (Mon-Fri 2pm-10pm) **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · **Essential Duties and Responsi ...

  • VCA Antech, Inc.

    Client Service Representative

    1 week ago

    VCA Antech, Inc. Indianapolis, United States

    VCA Beech Grove Animal Hospital seeks a Part-Time Client Service Representative to join our Front Desk Team · Why We Need You · As the face of VCA Beech Grove Animal Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer' ...

  • Charles Schwab

    Client Service Representative

    1 week ago

    Charles Schwab Noblesville, United States Full time

    Position Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's service team is at the he ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Marion, United States

    Family Dollar - 150 BARKS RD E [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...

  • Family Dollar

    customer service representative

    4 weeks ago

    Family Dollar Marion, United States

    Family Dollar - 520 N MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Comfort Suites Southport

    Guest Service Representative

    2 weeks ago

    Comfort Suites Southport Indianapolis, United States Part time

    Job Description · Job DescriptionNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency ...

  • FASTSIGNS #240301

    Customer Service Representative

    1 week ago

    FASTSIGNS #240301 Indianapolis, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Paid time off · FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team · Benefits/Perks:Competitive Pay · Paid Vacation and Holidays · Performance Bonus · Ongoing Training Opportuni ...

  • Handyman Connection of Indianapolis, IN

    Customer Service Representative

    1 week ago

    Handyman Connection of Indianapolis, IN Indianapolis, United States

    Job Description · Job DescriptionWhat You Will Receive · Please be aware this job is not remote you would need to report to the office in Speedway every dayEarn competitive pay depending on your skills, experience and availability · Work during traditional business hours M-F 8-5 ...