- Responsible for daily posting and application of all customers payments and credits received through various sources.
- Responsible for completing transfer of invoices from one customer to another.
- Process check request received from customers.
- Address and resolve customer inquiries regarding their account which may involve, but not limited to, reconciliation, payment posting/reversals, explanation of account, password resets, invoice and statement request.
- Send out notices to customers and be able to track and follow up on responses.
- Assist with gathering required documentation from customers.
- Train new and existing customers on using available resources.
- Complete all other duties as assigned.
- 2+ years of customer service, banking/teller, accounts receivable, collection, and/or bookkeeping experience
- Knowledge of Microsoft products: Word, Excel, PowerPoint, and Outlook
- Outstanding written and verbal communication skills with the ability to effectively present information
- Ability to follow through all tasks assigned and notifying involved parties
- Ability to manage multiple tasks and achieve deadlines under pressure
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Finance Administrator - Wendell, United States - KIOTI Tractor
Description
Job Description
Job DescriptionFinance Administrator
Department:
Finance
Reports to:
Wholesale Operations Manager
Location:
Raleigh, NC
Position Status:
Full-Time
Status:
Hourly, Non-Exempt
Management Level:
Non- Management
JOB SUMMARY
KIOTI Tractor, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Finance Administrator to join our team onsite in Raleigh, NC. The ideal Finance Administrator candidate will have banking and/or Accounts Receivable experience and be customer-oriented to properly resolve issues with customers.
KEY RESPONSIBILITIES OF JOB
EDUCATIONAL AND PHYSICAL REQUIREMENTS