- Ensure optimal operational efficacies to provide customers the best rental car experience
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
-
Customer Service Specialist
2 hours ago
Glradvanced Livonia, United States**Customer Service Specialist** · at GLRA Livonia, MI Our professional Team Members are committed to providing service excellence and are passionate about going above and beyond to exceed our customers expectations. We are looking for individuals who have integrity with strong i ...
-
Technical Service Specialist II
4 weeks ago
Republic Services, Inc. Livonia, United StatesABOUT THE COMPANY - Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field Technical, Specialist, Public ...
-
Cust Service Specialist HME
1 week ago
Trinity Health Livonia, United StatesEmployment Type: · Full timeShift: · Description: · Position Purpose: · Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, w ...
-
Sherwin-Williams Livonia, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Sherwin-Williams Livonia, United States· This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...
-
Senior physician
1 week ago
BlueHorizon Solutions Livonia Center, United StatesStart date: As soon as possible · 100% team spirit - 360 employees - 300 beds for inpatient patients per year - 7 sister clinics · MY TEAM. MY WAY. · Whether in nursing, therapy and medicine or in service and administration: Our work is characterized by the exchange of our sk ...
-
Trinity Health Livonia, United StatesEmployment Type: · Full time · Shift: · Description: · POSITION PURPOSE · Responsible for Trinity Hospitality Services applications process flow requests to add, delete and update recipes, menus and environmental services space inventory and work flow data. Performs processes and ...
-
Trinity Health Livonia, United StatesEmployment Type: · Full timeShift: · Description: · POSITION PURPOSE · Responsible for Trinity Hospitality Services applications process flow requests to add, delete and update recipes, menus and environmental services space inventory and work flow data. Performs processes and ...
-
Plasma Center Paramedic – EMT-P
2 weeks ago
Takeda Livonia, United States Full timeDescription · Please take this to get a sneak peek of one of our Plasma Donation Centers. · About BioLife Plasma Services · Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer ...
-
Commodity Specialist
1 week ago
Cabinetworks Group Livonia, United StatesOur people are the life of this company. Together, we build life into the kitchen. · We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seam ...
-
Security Systems Technicians
2 weeks ago
Allied Universal Livonia, United StatesJob Description · Allied Universal is seeking full time security System Technicians to oversee a Corporate office in Cambridge, MA · Starting Pay $28 / hour · Security experience of 3 - 5 years beneficial to position · Monday through Friday 8 am - 4 pm · DailyPay available · Paid ...
-
Email Marketing Specialist
1 week ago
Blue Chip Talent Livonia, United StatesBlue Chip Talent is an award-winning, woman-owned staffing company that works hard to "Advance Careers Daily". · We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunche ...
-
Clinical Nurse
3 weeks ago
Community Mental Health - Adult Mental Health Program Livonia, United States· Clinical Nurse Position No: Pool Ref Level/Salary: RN Level 2 $106,413 - $112,569 pro rata (inclusive of base salary and superannuation) plus salary packaging and additional allowances as outlined in the award where appropriate Work Type: Casual, Fixed Term - Part Time, Fix ...
-
Detailing Specialist
1 week ago
Aristeo Construction Livonia, United StatesAre you detail-oriented with strong quality assurance skills? Aristeo is looking for a Detailing Specialist to join our team. · Work with both field operations and steel fabrication to manage detailing processes and facilitate flow from contract drawings to detailed shop drawing ...
-
Behavioral Health Therapist I
2 weeks ago
IHA Livonia, United States Full timeRole is for a Pediatric office in the Livonia/Plymouth area · POSITION DESCRIPTION: · The Behavioral Health Therapist applies knowledge and skills of a variety of mental health and psychosocial practices to evaluate patients' and families' needs, perform mental health evaluation, ...
-
Customer Service Representative
2 weeks ago
General Fasteners Company Livonia, United StatesJob Description · Job DescriptionGeneral Fasteners Company located in Livonia, MI is looking to hire a full-time Order Management Specialist- Customer Service Representative. Are you a customer service rockstar who is ready to have your evenings and weekends free? Do you want the ...
-
Event Sales Specialist
4 weeks ago
Burton Manor Banquet & Event Center Livonia, United StatesCompany Description · Burton Manor Banquet & Event Center is Metro-Detroit's premier event venue, boasting nearly 50,000 sqft of event space. We host events corporate and social events of all types and sizes. Join our team and GROW WITH US · Role Description · This is a full-time ...
-
Program Specialist
2 days ago
Livonia Public Schools Livonia, United StatesPosition Type: · Special Education/Special Education Program Specialist · Date Posted: · 5/21/2024 · Location: · Student Services · Date Available: · School Year · Closing Date: · 05/29/2024/until filled. · LOCATION: Student Services · REPORTS TO: TBD · DATE AVAILABLE: Scho ...
-
Mobilelink USA LLC Livonia, United StatesJob Details · Job Location · Livonia, MI · Position Type · Full-Time/Part-Time · Salary Range · $2, $5,000.00 Base+Commission/month · Job Category · Store Sales · Description · Perks of being on a TeamUnlimited earning potential · Unlimited growth potential · PTO after 90 days. · ...
-
Front Desk
4 weeks ago
Marriott Livonia, United States**Additional Information** Part Time, Day Shift, Evening Shift, Weekly Pay, Weekend Availability · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Detroit Livonia, 17200 N Laurel Park Drive, Livonia, Michigan, United States · **Schedu ...
Sales and Service Specialist - Livonia, United States - Hertz
Description
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers.
The starting wage is $15.00 per hour.
Professional Experience:
Knowledge:
Skills:
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran