- Under general supervision for the client, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations.
- While the intent may be a long-term tenure, this position is subject to annual budget restrictions.
- The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
- Associate's degree in a related field from an accredited college or university
- OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
- Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
- 1-2 professional references from a former IT hiring manager may be requested.
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Foia IT Support Analyst
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Elegant Enterprise Wide Solutions, Inc Atlanta, United StatesPublic Trust/moderate security clearance needed for the resource. · **Required Skills**: · - Assist in searching for records in response to FOIA requests, FOIA Appeals and FOIA lawsuits utilizing a variety of eDiscovery tools. · - Assist in searching for records in response to Co ...
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Foia IT Support Analyst
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Elegant Enterprise Wide Solutions, Inc Atlanta, United States**TASKS TO BE PERFORMED** · - Assist in searching for records in response to FOIA requests, FOIA Appeals and FOIA lawsuits utilizing a variety of eDiscovery tools. · - Assist in searching for records in response to Congressional records requests · - Assist in publishing FOIA reco ...
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IT Support Analyst
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LeapFrog Services, Inc Atlanta, GA, US, United States:As an IT Support Analyst, you will be part of a very talented team – this is not a regular Help Desk or Support Center – and your role as a qualified, friendly, customer-first, high-touch service provider is key to this position. You will support numerous Microsoft Windows Activ ...
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IT Support Analyst
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LeapFrog Services, Inc Atlanta, United StatesJob Description · Job DescriptionDescription:As an IT Support Analyst, you will be part of a very talented team – this is not a regular Help Desk or Support Center – and your role as a qualified, friendly, customer-first, high-touch service provider is key to this position. You w ...
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Support Analyst
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PowerPlan Atlanta, United StatesOverview: · The Customer Operations team at PowerPlan provides industry best customer experience for ongoing maintenance of the PowerPlan application. We are looking for a Technical Solution Support Analyst of our Product Support team who will contribute to the on-going success ...
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Support Analyst
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PowerPlan Atlanta, United StatesOverview: · The Customer Operations team at PowerPlan provides industry best customer experience for ongoing maintenance of the PowerPlan application. We are looking for a Technical Solution Support Analyst of our Product Support team who will contribute to the on-going success ...
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IT Support Analyst
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LeapFrog Services, Inc Atlanta, United States:As an IT Support Analyst, you will be part of a very talented team – this is not a regular Help Desk or Support Center – and your role as a qualified, friendly, customer-first, high-touch service provider is key to this position. You will support numerous Microsoft Windows Activ ...
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Support Analyst
3 days ago
Waystar Atlanta, United StatesABOUT THIS POSITION · As part of the Payment Operations Team, this role is critical for ensuring high-quality processing related to check payments for healthcare clients nationwide. In this role, you will be responsible for working daily check and correspondence exceptions, iden ...
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Global Pharma Tek Atlanta, United StatesTitle: Desktop Support Analyst · Location: Atlanta, GA % Onsite) · Duration: 8 Months Contract (with a possible extension) · Job Description: · Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject ...
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Crescens Atlanta, United StatesJob Title: Desktop Support Analyst · Location: Atlanta, GA · Duration: 2+months · Type: Contract · *This position will be 100% onsite* · Job Description:Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their ...
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US Tech Solutions Atlanta, United StatesJob Title: Media Support Analyst · Location: Remote (Universal City, CA · Duration: 12 Months Contract · Job Description: · Client is seeking a highly motivated IP Operations Analyst for its IP Analytic, Operations and Technology Group. The IPAOT team is tasked with protectin ...
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Desktop Support Analyst
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Global Pharma Tek Atlanta, United StatesTitle: · Desktop Support Analyst · Location: Atlanta, GA % Onsite) · Duration: 8 Months Contract (with a possible extension) · Job Description: · Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject ...
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Desktop Support Analyst
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Universal Business Solutions Atlanta, United StatesDesktop Support Analyst - Testing · 3 Month Contract (W2) · Atlanta, GA (On-Site) · Job Summary: · Under general supervision, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Wor ...
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Desktop Support Analyst
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Cynet Systems Atlanta, United StatesJob Description: Under general supervision of the Fulton County Department of Health, the support analyst assists customers with tier-one issues or forwards to second-tier support for issues beyond their subject matter expertise. · Works and communicates with state employees, in ...
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Application Support Analyst
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Emory University Atlanta, United StatesEmory University Libraries seeks an Application Support Analyst II to provide business/technical support to functional users, determining and solving issues related to library applications. Reporting to the Head of Library Core Systems in the Library Technology and Digital Strate ...
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HCM Support Analyst
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Workday Atlanta, United StatesOur HCM Support teams goal is to ensure Workday delivers an excellent user experience. Youll be part of a group of experts that support one another and foster a learning environment where questions are welcome. Every member of the team understands Support Analyst, Technical Suppo ...
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Technical Support Analyst
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Waystar Atlanta, United StatesABOUT THIS POSITION · As part of our award winning Client Success Department, the Technical Analyst is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for outstanding, brilliant, and d ...
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Application Support Analyst
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Warner Media, LLC Atlanta, United StatesWelcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, were not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDs Support Analyst, Technology, Applica ...
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CRH Atlanta, United StatesJob ID: · Exempt · Oldcastle InfrastructureTM, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or pl ...
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Deskside Support Analyst
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Eclaro Atlanta, United StatesDeskside Support Analyst · Job Number: · Use your skills where innovative technology solutions begin. Eclaro is looking for a Deskside Support Analyst for our client in Atlanta, GA. · Eclaro's client is a leading technology solutions provider, collaborating with customers to m ...
Desktop Support Analyst - Atlanta, United States - Integrated Resources
Description
Job Title: Desktop Support AnalystLocation: Atlanta, GA(Onsite)
Duration: 3+ Months(Possible extension)
Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Job Summary:
