-
Customer Service Representative
1 week ago
Horizon Ventures Titusville, United StatesYou are our new customer service representative (m/f/d) Sales / Service 1&1 in Titusville · APCT1_DE · ...
-
Cremation Services Representative
2 days ago
Brevard Humane Society Merritt Island, United States**Join Our Team**: · At the Brevard Humane Society, caring for animals isn't just a job — it's our passion. · **Current Openings**: · **___________________________________________**: · - **Pet Pal**: · To provide a clean, healthy and safe environment, provide food and water, dog ...
-
customer service representative
1 week ago
Family Dollar Titusville, United StatesFamily Dollar GARDEN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
customer service representative
1 week ago
Family Dollar Titusville, United StatesFamily Dollar - 708 CHENEY HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Patient Service Representative Ii
1 week ago
Health First Viera, United States**Description**: · *** · To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including ...
-
Member Services Representative I
1 week ago
Launch Credit Union Titusville, United States· Member Services Representative I (Titusville - Singleton) · ID · Category · Branch Operations · Position Type · Regular Full-Time · Remote Status · Not Remote · Location · US-FL-Titusville · Position Summary · The Member Services Representative I (MSR I) is responsible for pro ...
-
Member Services Representative III
1 week ago
Launch Credit Union Titusville, United States· Member Services Representative III (Titusville / Singleton) · ID · Category · Branch Experience · Position Type · Regular Full-Time · Remote Status · Not Remote · Location · US-FL-Titusville · Position Summary · The Member Services Representative III (MSR III) is responsible f ...
-
HFMG Patient Services Representative
2 weeks ago
Health First Titusville, United States*POSITION SUMMARY* · To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety of d ...
-
Member Services Representative III
2 days ago
Launch Credit Union Titusville, United StatesPosition Summary: · The Member Services Representative III (MSR III) is responsible for providing exceptional service to members by listening to their requests and offering appropriate solutions. MSR IIIs interacts with members face-to-face in a fast-paced environment. The incum ...
-
customer service representative
2 weeks ago
Family Dollar Mims, United StatesFamily Dollar US HWY 1 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
Customer Service Representative Smart TV
3 weeks ago
Titan Industries Melbourne Beach, FL, United States FreelanceOur client is a manufacturer of electronic devices and their products are sold in most electronics stores. To support their support team, we are looking for a Customer Service Representative (m/f/d) for Smart TV devices and applications in Melbourne Beach, FL. · **This is what we ...
-
Jugger/stocker
3 days ago
Pinch A Penny (Titusville, FL) Titusville, United States***: · - Ability to handle physical workload (lift items up to 50 pounds without restrictions, climb ladders). · - Must be able and eager to contribute to a high-performing, family-oriented team · - Must be able to learn the technical aspects of the job, and to retain an understa ...
-
Home Health Sales Manager
2 weeks ago
Haven HHC Titusville, United States**Business Development Sales Manager - Summary**: · Professional member of the team who is tasked with the job of helping his or her business grow, identifying new sales leads, and maintaining a good working relationship with new and existing contacts. This position **_requires_* ...
-
Johnson & Johnson Titusville, United StatesJohnson & Johnson is currently recruiting for a Technical Product Manager, Patient Experience. This position's primary location will be Titusville, NJ with occasional domestic travel primarily in the NJ, PA area. · Thriving on a diverse company culture, celebrating the uniqueness ...
-
Case Manager Rn
2 days ago
Parrish Medical Center Titusville, United States**Department**: · Case Management · **Schedule/Status**: · 8am-430pm; Full Time · **Standard Hours/Week**: · 40 · **GENERAL DESCRIPTION** · Under the general supervision of the Director, Case Management is responsible for the management and coordination of total plan of patient c ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 14000 Town Loop Blvd, Orlando, Florida 32837 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...
-
Customer Service Representative
1 week ago
Westgate Resorts & Spa Kennedy Space Center, United StatesAssist all owners and internal customers offering 5-star customer service via phone calls to the Account Services Department. Responsibilities. Speak with owners that call after 30 days from the date of purchase. Answer owner questions, take payments Customer Service Representati ...
-
Customer Service Representative
2 weeks ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 10001 Lake Underhill Dr, Orlando, Florida 32825 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...
-
Customer Service Representative
1 week ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 9999 S Orange Blossom Tr, Orlando, Florida 32837 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chal Customer Service Representative, Cus ...
-
Customer Service Representative
1 week ago
Vaco Los Angeles Kennedy Space Center, United StatesCustomer Service Representative in Orlando at Vaco **Location:** · **Experience:** · Not Specified **Job Description** · **advocate** in presenting you to our top clients who are looking for Customer Service Representatives. Our recruiting staff gives you an **advantage over y ...
Member Services Representative I - Titusville, United States - Launch Credit Union
Description
Position Summary:
The Member Services Representative I (MSR I) is responsible for providing exceptional service to members and assisting them with various types of transactions, examining checks, referring credit union products and services, and balancing their cash drawer each day. MSR Is interact with members face-to-face in a fast-paced environment and are responsible for meeting their initial requests. MSR Is must be proactive in referring Launch Credit Union products/services to every member to enhance their financial wellbeing. MSR ls are also responsible for following all safety and compliance procedures to protect the assets of the Launch Credit Union and its members, communicating effectively, and promptly resolving member concerns.
Primary Responsibilities:1. Processes a variety of transactions (i.e., deposits, withdrawals, transfers, loan payments, check cashing, buys, and sells cash etc.).
2. Examines checks for validity and processes them through the check scanning system. Determines and places applicable holds on checks in accordance with Reg. CC. Reviews alerts placed on member records and responds accordingly.
3. Balances cash drawer and checks daily. Accurately accounts for all cash and monetary instruments. Follows and completes all cash handling and balancing procedures.
4. Verifies the members identity and communicates with members according to service standards.
5. Educates members on credit union products and services. Identifies member needs for additional products/services and refers them to branch representatives and business partners.
6. Meets production goals.
7. Resolves member issues promptly and professionally.
8. Maintains the highest level of confidentiality with all information obtained.
9. Monitors the member-tracking system and assists members in a timely manner.
10. Contacts Member Solutions regarding member payments when applicable.
11. Follows and ensures compliance with all operational procedures that are required to maintain
accuracy, manage risk, prevent fraud, and protect members.
12. Issues replacement debit and credit cards.
13. Completes the End of Day balance sheet.
1. Assists other MSR Is as needed.
2. Scans documents into the document retention system as needed.
3. Processes check orders.
4. Sorts the daily work for the branch.
5. Checks email for updates.
6. Processes and balances the ATM and posts night drop transactions.
7. Prepares coin bags to ship to Brinks.
8. May assist members with their Safe Deposit Boxes.
9. Follows all Launch Credit Union policies and procedures.
10. Completes compliance training assignments in a timely manner.
11. Attends meetings and training sessions as required.
12. Performs other duties as assigned.
None.
Education, Experience, and Skills Required:1. A minimum of one year of similar or related experience.
2. A minimum of one year of sales experience and/or identifying member/customer needs.
3. A high school diploma or GED.
4. Ability and willingness to identify member needs and make appropriate product/service recommendations to meet those needs.
5. Good interpersonal skills, including displaying courtesy, tact, and diplomacy during personal contact with others inside and/or outside of the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
6. Strong written, verbal, communication skills.
7. Good mathematical skills and accurate cash handling skills.
8. Must be proficient in the use of computers with a demonstrated ability to quickly learn software applications, multiple programs, and systems.
9. Must be knowledgeable or have a demonstrated ability to quickly learn and understand the applicable regulations (i.e., Reg D, CC, BSA, TISA, etc.).
10. Ability to work under pressure in a fast-paced environment and multitask.
11. Good judgment, decision making, and problem-solving skills.
Member Services Representative I professionals in Titusville
-
Brittany Oliver
Hard worker
-
Dylan Walters
Customer Service Rep