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Growth Product Marketer - Boston, United States - Community Phone
Description
[Full Time] Growth Product Marketer (Conversion Rate Optimization) at Community Phone Company (United States) | BEAMSTART JobsGrowth Product Marketer (Conversion Rate Optimization)
Community Phone Company United States
Date Posted
16 Aug, 2023
Work Location
Boston, United States
Salary Offered
$60000 — $100000 yearly
Job Type
Full Time
Experience Required
3+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
Community Phone
remote first and always
At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.
Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers.
We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn't replace human connection, it strengthens it.As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry.
We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers' existing landlines.
We launched our revolutionary product two years ago and are quadrupling our customer base year over year.With remarkable 400% growth in recurring revenue in 2022, we've expanded from 17 fully-distributed teammates to more than 70, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America.
We are excited about our growth and eager to welcome team members who'll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.
Join us in our mission to put the power of the phone back into the hands of the people Together, let's build a future where the phone is essential in fostering meaningful connections.
About the roleAs the first
Growth Product Marketer (Conversion Rate Optimization)
on our team, you'll own one of our most important metrics: the conversion rate of our checkout funnel that converts website traffic to leads and sales.
You'll join our senior developer and UX designer, forming a team that will build a checkout product that naturally moves leads through their buying journey.
You'll talk to customers regularly, perform user experience testing, prioritize ideas, run fast-iterating A/B tests, constantly learn about the problems our different ICPs are solving, and build a cohesive buying experience across our whole website.
And you'll work closely with product leadership to make sure you're growing conversion rate on our highest-value leads.You will...
Take the reins of converting qualified traffic into sales, working closely with our seasoned senior developer and creative UX designer.
Dive into the minds of our customers and leads through insightful interviews, user experience tests, session recordings & heatmaps, listening to call recordings, talking to sales and support reps, and any other form of qualitative research
Get deep into the data, steering our data and analytics teams to build dashboards to uncover the leading and lagging metrics that indicate a successful buying journey
Build a CRO strategy that increases the number of winning A/B tests and multivariate experiments we run by prioritizing based impact, confidence, and effort
Identify untapped opportunities for conversion uplift by forging strong bonds with our marketing. Together, we'll construct funnels tailored to specific channels, Ideal Customer Profiles (ICPs), and distinct segments.
You are...
A seasoned conversion rate optimizer who has not only mastered the art of nurturing a complete conversion funnel but has delivered transformative conversion rate wins (ideally in the B2C realm).
Deeply fascinated with customers – you thrive on forging direct connections, unearthing the very core of their problems, and exploring the avenues of potential solutions.
Obsessed with data – bridging the qualitative insights gathered from your customer interactions with robust quantitative evidence from your preferred analytics and testing platforms.
Collaborative cross-functionally – seamlessly weaving insights from product, marketing, sales, and customer success teams into an exquisite tapestry of conversion brilliance.
Community Phone Culture
Community Phone has a
customer-obsessed
culture.
We are looking for team members who love our product and mission and see the remote first environment as a bonus.
Beyond the job description, here are some traits members of our team share:We value
Curiosity
and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency
in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks.
We believe that aBias Toward Action
is essential for achieving our goals and delivering exceptional results to our customers.
We strive for
Transparency
and prioritize open,
Direct
communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a
Founder Mindset
, we're able to achieve our goals and create exceptional products.
We value a
Caring Mentality . Our customers come first, and we collaborate to provide exceptional service.
We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.
visitabout us
for more info
Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board
Our salary ranges are determined by role, level, and location.
About Community Phone Company
Modern landline and voice services
Company Size:
People
Year Founded:
2018
Country:
United States
Company Status:
Actively Hiring
Looking for Partners
Looking for Clients
Raising Funds
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