- Process all orders for parts, repairs, and contract exchanges accurately and in a timely manner.
- Communicate order status to internal and external customers.
- Handle routine correspondence received from customers.
- Screen and direct service-related calls.
- Issue Purchase Requisitions for products and services.
- Track contract inventory, and perform accurate inventory transactions.
- Verify whether a customer is under warranty or a support contract.
- Research and identify the proper part number for customer or Field Service requests.
- Provide parts and repair quotations to customers.
- Professional standard of speech, conduct and appearance.
- Excellent verbal communication skills, including telephone etiquette.
- Excellent organizational, time management and prioritization skills.
- Ability to communicate effectively with all levels of customers.
- Excellent attention to detail.
- Ability to work through multiple interruptions.
- Ability to sit and work several hours per day at a computer.
- Ability to walk to the Service inventory area to retrieve items for shipment.
- Ability to lift up to 30 lbs.
- Computer literacy, typing/keyboarding skills.
- Experience in a customer service organization.
- Administrative skills with good knowledge of general office procedures.
- Experience with Microsoft Outlook, Excel, Salesforce, SAP.
- High School Diploma.
- Associates degree preferred but not required.
- Minimum of three years administrative experience in a corporate environment.
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Coordinator, Parts
6 days ago
U.S. Xpress Enterprises, Inc. Markham, United States**Coordinator, Parts** · CHICAGO, IL · M-Fri 4p-12:30a · Position open to remote: No · Grade: TCP1 · Compensation Range: · **_ Who We Are:_** · **Relentlessly Delivering Big Ideas.** U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable ...
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Resident. Instructor
2 days ago
Community Residences New Britain, United States**ESSENTIAL JOB FUNCTIONS** · 1. Create a nurturing, positive learning environment and develop strategies to help the clients cope effectively with social, emotional and physical situations of daily living and facilitate independent performance in these areas. · 2. Must be able t ...
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Maintenance Technician
5 days ago
Maple Leaf Farms Cromwell, United States**Maintenance Technician**:** Location**: LP Hatchery, Cromwell, IN · **Compensation**: $24.00-$27.00 per hour · For over 60 years, **Maple Leaf Farms** has been a leader in the duck industry, rooted in tradition and driven by innovation. Our commitment to excellence extends from ...
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Service Coordinator
6 days ago
Encore Fire Protection Plainville, United StatesOverview: · Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the ke ...
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Infrastructure Coordinator
2 weeks ago
Stellar Enterprises Cromwell, United StatesWe develop and manufacture first-class large machine tools in the areas of milling, turning, and grinding. · SUSTAINABILITY is a top priority for us. · Do you value respectful interaction on an equal footing and flat hierarchies? · Transparency is just as important to you as comm ...
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Aerospace Quality Inspector
1 week ago
Element2 Group Newington, United States**ESSENTIAL DUTIES** · - Perform visual and dimensional inspection of incoming customer owned parts in accordance with Manufacturers Engine Manuals, purchase order / repair ticket and and prepare O/R Teardown. Review traveler sheets for inclusion of all required sign-offs, dates, ...
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Property Manager
1 week ago
Carabetta Management Company Inc. Waterbury, United StatesJob Overview: · We are seeking a highly organized and experienced Property Manager to oversee the daily operations of our properties. The Property Manager will be responsible for ensuring the efficient management of residential and commercial properties, including leasing, mainte ...
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Shift Leader
2 weeks ago
Brass City Raceway Waterbury, United StatesBrass City Raceway is new exciting indoor electric go karting facitlity, axe-throwing, virtual reality batting cage, arcade lounge etc. · Customer service representative who will check in customers. · Pit crew to run and monitor races. · Event coordinator to book parties, group e ...
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Operations & Special Projects Coordinator
1 week ago
New Opportunities Inc Waterbury, United States: · **Full-Time, Non-Union, Exempt Position** · **40 hours per week, Monday-Friday, 8am-5pm** · **$60,000.00-$65,000.00 annual salary** · **BASIC FUNCTION OF OPERATIONS AND SPECIAL PROJECTS COORDINATOR**: · The Operations and Special Projects Coordinator manages and oversees vari ...
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Loaner Vehicle Specialist
1 week ago
Blasius Auto Group Waterbury, United StatesAbout Us: · Join our team at Blasius Chevrolet Cadillac, a leading automotive dealer committed to exceptional · customer service and a seamless vehicle experience. We are currently seeking a dedicated Loaner · Vehicle Specialist to manage our fleet of loaner vehicles, ensuring to ...
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Product Service Specialist
1 day ago
Colts Manufacturing Company Llc West Hartford, United States**We are currently in search of a Product Service Specialist to perform the following duties**: · - Administer Product Service Orders in the Epicor system on a timely and accurate basis. · - Estimate work to be done and related costs on Customer guns received for evaluation. · - ...
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Ase Technician
2 weeks ago
VIP Tires & Service Waterbury, United States**TITLE**: ASE Technician DEPARTMENT: Service Operations · **REPORTING TO**: Service Manager EMPLOYMENT CLASSIFICATION: Non-Exempt · - ______________________________________________ · **GENERAL SUMMARY**: · The ASE Technician is responsible for productive diagnosis, repair, and r ...
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Facilities & Infrastructure Coordinator
3 days ago
NEFCO East Hartford, United States: · Job Summary: The Facilities & Infrastructure Coordinator is responsible for daily active management of all NEFCO facilities, property, plant, and equipment. The Infrastructure Coordinator will work to ensure the availability and reliability of all NEFCO operational equipment ...
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Technical Specialist
1 week ago
MILFORD REGIONAL MEDICAL CENTER Milford, United States**40hrs/m-f, 8:00am-4:30pm, every 1/3 weekend and on call Holiday rotation** · **Milford Regional Medical Center** is a full-service, community and regional teaching hospital located in Milford, Mass. and serves patients from more than 20 towns in Central Massachusetts. The 149-b ...
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Vehicle Delivery Specialist
1 week ago
Middletown Toyota Middletown, United StatesMiddletown Toyota is hiring for the delivery coordinator position. · The Delivery Coordinator is responsible for delivering comprehensive product information to customers after the sales process. The following is a list of certain minimum required duties responsibilities and qual ...
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Electrical Journeyperson
1 day ago
D/E/F Services Group, Ltd Middletown, United StatesAt D/E/F Services Group, Ltd we love to build. Since our inception in 1999, we have crafted our company to be the contractor of choice for design / build & general construction services in the fields of Mechanical, Electrical, Plumbing, HVAC, Low Voltage & Carpentry. Do you enjoy ...
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Quinnipiac University North Haven, United States**Job Number**: 495796 · **Type**: Full-time · **Campus**: North Haven - North Haven, CT · **Categories**: Staff · **Overview**: · **About Quinnipiac**: · - Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from ...
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Field Service Technician
1 week ago
Ethos Hartford, United States**Field Service Technician** · - **Competitive Base Salary, Excellent Benefits and Bonus Package **_ · We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering ...
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Clinical Simulation Educator
2 days ago
Northwell Health Lake Success, United States**Job Description**: · Assists in ensuring facilities and equipment are set-up for teaching sessions. Provides educational and technical support for all simulation and clinical skills operations, including preparation, maintenance and repair of computerized manikins as well as cr ...
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Production Specialist
1 week ago
Colts Manufacturing Company Llc West Hartford, United StatesWe are looking for a Production Supervisor to work second shift (Monday - Friday, 2:30pm to 12:00am) to perform the following duties: · - Supervises staff to produce manufactured products and organizes and monitors workflow. · - Accomplishes manufacturing results by communicating ...
Customer Service Repair Coordinator - Meriden, United States - Mirion
Description
Mirion Technologies is seeking a highly motivated Customer Service Repair Coordinator whose primary responsibility is to ensure that our customers receive exceptional customer service in relation to the processing of repairs, parts requests, exchange orders, and in support of the Field Service team.
ESSENTIAL DUTIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)