Loaner Vehicle Specialist - Waterbury, United States - Blasius Auto Group

Description

About Us:
Join our team at Blasius Chevrolet Cadillac, a leading automotive dealer committed to exceptional
customer service and a seamless vehicle experience. We are currently seeking a dedicated Loaner
Vehicle Specialist to manage our fleet of loaner vehicles, ensuring top-notch condition and readiness for
our valued customers.


Job Summary:
As a Loaner Vehicle Specialist, you will be integral to our operations, responsible for the meticulous
inspection and management of our loaner vehicle fleet. Your role ensures a positive customer
experience by delivering clean, well-maintained, and odor-free vehicles at all times.


Key Responsibilities:

• Conduct detailed visual inspections of loaner vehicles before they are loaned out and upon their

return.

• Ensure all vehicles are thoroughly cleaned and free of odors before being handed over to customers.
• Coordinate with the service team to ensure that all loaner vehicles are billed accurately on repair

orders.

• Provide a daily list of loaner vehicle statuses to the Service Manager and General Manager.
• Obtain authorization from the Service Manager for any loaner vehicle retained by a customer for more

than five days.

• Maintain accurate records of vehicle conditions, issues, and customer feedback to ensure continuous

improvement in service delivery.


Qualifications:

• Proven experience in automotive service, vehicle inspection, or a similar role preferred.
• Strong attention to detail and commitment to maintaining high standards of cleanliness and

presentation.

• Excellent organizational skills with the ability to manage multiple tasks efficiently.
• Good communication skills and the ability to interact positively with customers and team members.
• Valid driver's license and clean driving record.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development within the company.
• A dynamic work environment where no two days are the same.
• Supportive team culture focused on performance and customer satisfaction.

Blasius Chevrolet Cadillac is an Equal Opportunity Employer that celebrates diversity and believes in
building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants
will receive consideration for employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and will not be discriminated against on the
basis of disability.