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Hilliard

    Service Writer - Hilliard, United States - AgPro Ohio

    AgPro Ohio
    AgPro Ohio Hilliard, United States

    3 weeks ago

    Default job background
    Description


    Assist the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership.


    Job Duties:
    Fields internal and external customer inquiries to the Service Department
    Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
    Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
    Maintains Service Department filing and records
    Updates customer profiles using equipment, hours, or other information from the customer work orders
    Maintains accessories and supplies and prepares replacement orders
    May prepare Service Technician efficiency reports
    May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
    And other duties as assigned


    Job Requirements:
    Basic knowledge of accounting practices
    Ability to use standard desktop load applications such as Microsoft Office and internet functions
    Knowledge of office procedures
    General understanding of mechanical/technical terms is preferred
    High School Diploma or equivalent experience


    Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

    Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

    All positions require pre-employment screening.

    Must be authorized to work in the United States.

    #AgProO
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