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    Senior Wireless Network Infrastructure Specialist - New York, United States - WSP

    WSP
    WSP New York, United States

    3 weeks ago

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    Description

    WSP

    WSP is a global leader in engineering and professional services.

    We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide.


    WSPs vast global network is today comprised of over 1,000 offices, 29 data centres, 1,300 data circuits, and used by over 65,000 users.


    POSITION SUMMARY


    To ensure the efficient operation of
    WSPs internal Network services, we are seeking a talented and experienced Senior Wireless Network Infrastructure Specialist.

    This role will report to the Global Manager of Network Infrastructure.


    As Senior Wireless Network Infrastructure Specialist your primary focus will be to maintain the integrity of the deployed wireless network asset data, document how it is deployed, proactively evaluate how it is operating, and develop plans to optimize the environment.


    MAIN RESPONSIBILITIES
    Working on highly complex matters and assignments of large scope, impact, and importance.

    Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

    Leading team members on the development of methods, techniques, and various analytical approaches.

    Guiding team members to solve significant problems/issues.

    Proactive management and performance of service suppliers and/or manufacturer activities to align with expected service levels.

    Establishing & maintainingstandards, processes & procedures relating to the operation of all aspects of the services.


    Remaining current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.

    Ensuring that appropriate documentationis available andaccurate.

    Develop, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.

    Creating, executing, and managing repeatable routines that proactively identify improvements.

    Conducting regular scheduled capacity planning/management activities.

    Developing and implementing plans to proactively remediate identified performance, health, or capacity issues.

    Auditing for standards compliance.

    Supporting activities for IT regulations and compliance.

    Enhancing and enforcing service transition processes that protect the stability of network operations.

    Planning for the execution of business continuitytesting, reporting, and gap resolution.

    Supporting problem management to resolve recurring issues.

    Support the IT budget process by providing input and direction as it relates to infrastructure and services.

    Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.

    Own & maintain the integrity of the network asset data across all IT platforms.

    Evaluating and improving the effectiveness of operational monitoring.


    ACADEMIC AND EXPERIENCE REQUIREMENTS
    The ideal candidate would meet all, or most of the below criteria:

    Bachelor's degree in information technology, Computer Science, Engineering, or related field.

    At least 6-8 years relevant and practical experience in a Network operations role.

    Extensive in-depth knowledge of Network services and infrastructurewith emphasis on Wireless networking.

    Vendor certifications not a requirement, proven practical experience preferred.

    Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

    Experience of working within ITIL aligned Service Management organisation.

    Practical experience in managing large, complex, multi-vendor networks.

    Deep understanding and practical experience in managing, maintaining, and optimizinglarge scale enterprise wireless networksthat utilise:

    Cisco wireless access points and controllers.

    Cisco Identify Services Engine

    Cisco DNA

    Comprehensive theoretical and practical knowledge of 802.1x, RADIUS, EAP-TLS, and WLAN standards.

    RF Design, RF Survey/Engineering and RF troubleshooting skills.

    Experience with Airmagnet, Ekahau or other site survey software.

    Expertise in troubleshooting WiFi connectivity and performance issues using WLAN controllers, over-the-air packet capture analysis and spectrum analysers.

    Experience in managing networks that encompass the following technologies is also advantageous:

    Software-Defined-WAN (preferably Aruba/Silver Peak)

    Cloud Networking (preferably Microsoft Azure)

    Cloud-based Internet Security (preferably Zscaler Internet Access)

    Unified Communications (preferably Microsoft Teams)

    Remote Access Solutions (preferably Zscaler Private Access & Cisco AnyConnect)

    Multi-vendor LAN switching (preferably Cisco and Aruba)

    Next Generation Perimeter firewall technologies (preferably Palo Alto)

    Application Delivery Controllers & Load Balancing (preferably F5 Networks)

    Experience in Network Automation and DevOps practices is highly desirable.

    SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS

    Excellent written and spoken English.

    Excellent interpersonal and communication skills, able to interact with all layers of management.

    Ability to work with minimal supervisionandlittle to no instructions.

    Strong leadership and coaching skills.

    Strong organizational and project management skills, with excellent documentation abilities.

    Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identifiedproblems.

    Demonstrated experience in understanding anddemonstrating compliance with information security requirements.

    Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.


    WSP Benefits


    WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career.

    These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.


    Compensation:
    Expected Salary (all locations): $69,600 - $157,000



    WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.


    WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

    Expected Salary (Colorado only): $69,600 - $157,000



    WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location.


    WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

    About
    WSP

    WSP USA is the U.S. operating company of
    WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals.
    WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets.

    With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.


    WSP provides a flexible and agile workplace model while meeting client needs.

    Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

    At
    WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?


    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.


    NOTICE TO THIRD PARTY AGENCIES:

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services.

    Unsolicited resumes include any resume or hiring document sent to
    WSP in the absence of a signed Service Agreement where
    WSP has expressly requested recruitment/staffing services specific to the position at hand.

    Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of
    WSP and
    WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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