Court Services Specialist - Waukegan, United States - Lake County Illinois

Lake County Illinois

Verified Company

Waukegan, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

General Description:

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you.

Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose.

We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.

Under general supervision, performs work of moderate difficulty providing assistance to attorneys, litigants and the general public in processing applicable case related paperwork and electronic documents.

Essential Functions:

Prepares court calls and/or transcribes and/or maintains records of the court
Handles specialized tasks within an assigned division including but not limited to coordinating publication procedures, conducting record searches, processing expungements, preparing records for appeal
Reviews incoming documents for accuracy and completion
Identifies documents that are not accurately completed
Records information from hand written documents and electronically submitted documents; file stamps and stamps the name of the Clerk of the Circuit Court when applicable
Provides additional direction to visitors within the parameters of regulations and laws
Explains charges and procedures
Answers incoming phone calls and directs callers as appropriate
Directs more complex inquiries to the Supervisor
Processes and/or responds to incoming mail; prepares and issues standard form letters
Processes documents for proper authorities
Keeps current with changes in laws or regulation that may impact position responsibilities and procedures
Processes payments
Assists in the organization of court documents and/or files
Maintains regular attendance and punctuality
Flexibility in working with various teams and coworkers
Adjusting to changes in law and office policies
Willingness to assist coworkers and share job skills from respective departments

Knowledge Skills Abilities and Education Required:

English, spelling and arithmetic
The court system
Current office practices, procedures and equipment
County and the Clerk of the Circuit Court policies and procedures
Applicable federal, state and local laws, rules, regulations, codes and/or statutes
Organizing a high volume of paperwork and electronically submitted documents
Ability to:
Manage projects and multiple priorities simultaneously
Communicate and use interpersonal skills to interact with coworkers, supervisors, the public, etc., to sufficiently exchange or convey information and to receive work direction
Ensure compliance with applicable federal, state and local laws, rules, and regulations and statutory requirements
Convey excellent oral and written communication
Work effectively under stress
Maintain confidentiality

Education and/or Other Requirements:

Two years of general office experience which includes providing customer services, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Supplemental Information:

Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County

Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.

**Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).