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    Community Manager - Dallas, United States - Newance

    Newance
    Newance Dallas, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Join this dynamic team as a full-time Community Manager with an innovative flexible office operator that prioritizes fostering connections and supporting professionals both in person and virtually. As a key player in our rapidly growing company, you'll be integral to maintaining our best-in-class customer experience.


    Key Responsibilities:

    As the Community Manager, you will be the face of the brand, overseeing day-to-day community operations while collaborating with the team on long-term strategies. Your diverse tasks will be united by a common goal: providing exceptional support to our member companies and ensuring the efficient functioning of our spaces. This role will also play a crucial part in driving member engagement, working closely with our sales and member services teams to ensure a seamless experience for both current and future members. In addition to managing the community's vibrant atmosphere, you'll be responsible for conducting in-person tours, handling walk-ins, and organizing memorable member events. Leveraging both online tools and in-person networking, you will build and nurture relationships that enhance our company's brand within the community.


    Qualifications:

    Required:

    • Strong background and experience in customer service and communication
    • Adaptability to change and shifting priorities, thriving in ambiguous situations
    • Exceptional organizational skills with acute attention to detail
    • Proficiency in computer skills, including the Microsoft Office Suite
    • Remarkable ability to meet deadlines and deliver results

    Preferred:

    • Experience working with startups
    • Background in hospitality
    • Familiarity with Canva and ClickUp or related project management software
    • Experience managing systems (billing/phone/community platforms)

    Benefits:

    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k)
    • FSA, HSA, and Commuter Benefits
    • Unlimited PTO
    • Training & Development
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