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    OT Support Engineer - Fort Washington, United States - Northvolt AB

    Northvolt AB
    Northvolt AB Fort Washington, United States

    3 weeks ago

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    Description


    We are looking for a dedicated Operational Technology (OT) Support Engineer to join us in our mission to contribute to a greener future.

    The role is a part of our passionate Digital Solutions team in Materials Business Unit.

    By joining us, you will be a key player in ramping up Northvolt Materials and contribute to building one of the first large scale European battery factories.

    About the job


    The OT Support Engineer will be responsible for handling and routing incidents in automation and other IT/OT systems for operations at Materials Business Unit at the Northvolt Ett site in Skellefteå.

    The person we are looking for are service minded, has the skills and personality to handle a wide range of IT/OT issues and high self-leadership qualities.

    As the tasks are varied and based on prioritization, it is important that you can easily switch focus between different tasks.

    You are also a person who is driven by working in a team and sees the benefits of sharing knowledge and experience.


    This role is focused on (but not limited to) helpdesk style operation that will directly impact production and the supporting functions.

    The person will provide level 2 and 3 support for the designated factories, working closely together with our Northvolt ETT Digitalization Demand & Support Team including effective incident handling.

    Key responsibilities include but are not limited to:

    Pick up, analyze, solve, document and route incident tickets in manufacturing IT/OT systems

    Handle bug reports

    To be successful in the role, it is preferred to have experience in automation systems including SCADA/DCS/PLC.

    It is a bonus to have knowledge of specific manufacturing and IT processes are desirable competences for this role


    These include:
    ERP systems

    MES systems

    LIMS systems

    General manufacturing experience

    We believe that you have:
    Bachelor of science or equivalent experience in automation, industrial engineering or similar

    At least 3 years of experience in manufacturing and/or manufacturing IT/OT organisation

    Experience from automation systems such as SCADA/DCS/PLC

    Good to have worked in and have knowledge of systems like ERP, LIMS, PLM, MES

    Excellent English written and oral skills

    Elementary computer literacy (Word, PowerPoint, Excel)

    Ability to work under high pressure and with tight deadlines

    Strong organizational skills for managing large volumes of documentation.

    Proficient in both team collaboration and independent work.

    Strong communication skills


    Bonus points for:
    Friendly and personable demeanour

    Highly organized and result driven

    Dedicated to providing excellent service and fostering a positive work environment.

    Shows grit and determination in finding the best possible solution

    Has a can do-attitude and an entrepreneurial spirit

    #J-18808-Ljbffr
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