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    Cook Lead - Waterloo, United States - UnityPoint Health

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    Description

    Overview:

    Cook Lead

    UnityPoint Health - Allen

    Shift: Full-time; start time may vary; holiday/weekend rotation

    Benefits Eligible

    Sign-On Bonus: $1,500 paid out over 6 months

    A lead cook, under the direction of the Food Service Manager, is responsible for preparing, seasoning and cooking food for hospital patients, associates, and visitors, along with overseeing the day-to-day food production of all areas and coordinating all timelines of food for caf, catering, and tray line. A lead cook is a lead trainer of kitchen positions and assist on monthly training programs. Cross-train in areas as the need arises. Perform task as requested by manager on a weekly, bi-weekly, or monthly basis. Lead all aspects in Nutrition Services and advise the employees working to?ensure timely and effective service of the customers and patients.

    Why UnityPoint Health??

    • Commitment to our Team Weve been named a Top 150 Place to Work in Healthcare 2022 by Beckers Healthcare for our commitment to our team members.?
    • Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.?
    • Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.?
    • Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.?
    • Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.?
    • Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.?

    ?

    Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

    Responsibilities:
    • Greet and interact with all customers
    • Assist in serving food
    • Maintain appearance and product levels of self-service areas in the cafeteria and food bank for patient line
    • Demonstrate proficient knowledge of all kitchen equipment and assist n troubleshooting in event of equipment malfunctions.
    • Respond to customer questions and concerns regarding food or service and provide service recovery when needed.
    • Daily direction of staff to maintain cleanliness of cafeteria and kitchen
    • Monitor food and equipment temperatures.
    • Assist in appropriate handling of food items to promote quality and reduce food waste.
    • Follow cash handling and cash register policies and procedures.
    • Responsible for proficiency in opening and closing register operations and securing cash.
    • Assists in entry and maintenance of menu items in the cash register.
    • Direct staff in completion of duties.
    • Monitors staffing levels and suggests adjustments to manager as needed based on absences or customer traffic levels.
    • Assist in inventory of food and supplies, training, and education/development of new employees and in retail promotion planning and implementation
    Qualifications:

    Minimum Requirements:

    • High School diploma or equivalent or post-secondary education.
    • Two years of experience in food service or customer service.
    • One year cash handling experience
    • Valid drivers license when driving any vehicle for work-related reasons.
    • ServSafe Food Safety current certification or plan to complete within 6 months of hire.
    • Read, write, and speak fluent English.
    • Basic computer skills including proficiency with email.
    • Critical thinking skills with problem solving.

    Preferred:

    • Experience with Micros cash register operation preferred.
    • Experience with Microsoft Office including Excel, Word, and Power Point or Publisher preferred.


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