-
Memorial Hospital North Conway, United StatesThe patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complyi ...
-
Customer Service Representative
1 week ago
Chambers Bank Conway, United States Part time**Customer Service Representative (Part-Time), Oak Street** · **Job Title** · Customer Service Representative **Job Description** · The position of Customer Service Representative (CSR) is responsible for providing exceptional customer service in all aspects of the position. T ...
-
dfa service representative
1 week ago
Arkansas Government Job Conway, United StatesDFA SERVICE REPRESENTATIVE · Date: Apr 23, 2024 · Req ID: 39251 · Location: · Conway, AR, US, 72032 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Faulkner · Posting End Date: 5/14/2024 · Anticipated Starting Salary: $3 ...
-
Guest Services Representative
1 week ago
Blue Sky Hospitality Solutions Conway, United StatesThe Guest Services Representative is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. · CANDIDATE PROFILE · Experience: · • High school diploma or equivale ...
-
customer service representative
1 week ago
Family Dollar Conway, United StatesFamily Dollar - 205 OAK STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Customer Service Representative
1 week ago
Coastal Air Plus Conway, United StatesCoastal Air Plus is a family-owned and operated HVAC company serving communities from Pawley's Island to North Myrtle Beach for over 70 years We offer both commercial and residential heating and air conditioning services, providing our customers with high-quality customer service ...
-
Customer Service Representative
6 days ago
Conway Regional Heath System Conway, United StatesOverview: · The Emergency Department Point of Contact Receptionist will perform receptionist and information functions. Directing patients who present to the Emergency Department to the triage nurse and greeting visitors, making rounds on ED patients and assisting them with info ...
-
Customer Service Representative
2 weeks ago
Velocity Ventures Natural Steps, AR, United States Freelance**On behalf of our client, an international, young, dynamic lifestyle company located east of Munich, we are currently seeking a Customer Service Representative (m/f/d) for the French-speaking market in a direct permanent position:** · **Your responsibilities:** · - First point o ...
-
Inventory Services Representative
5 days ago
Facility MaineHealth Conway, United States Schedule - Shift - Hours Per Diem - Day ShiftSummary · Under the direction of the Manager or Supervisor of Supply Chain Operations, responsible for inventory location maintenance, par optimization, and item level system maintenance of inventory at designated MaineHealth location. The ISR will work closely with the Inventor ...
-
Senior Customer Service Representative
1 week ago
Chambers Bank Conway, United States**Senior Customer Service Representative - Oak Street Branch** · **Job Title** · Senior Customer Service Representative **Job Description** · The Sr. CSR will be responsible for supervising and assist in training and coaching other CSRs and Lead CSRs in all aspects of their po ...
-
Patient Service Representative for Piedmont
3 days ago
Piedmont Physician Network, LLC Rock Hill, United States**$500 Sign On Bonus** · **Summary** · Medical office position responsible for front office processes in the physician practice · **Responsibilities** · - Collects co-pays and post charges. · - Charge entry and patient balance processing. · - Distributes information to patients r ...
-
Customer Service Representative/Receptionist
4 days ago
Leather Brothers, Inc. Conway, United StatesJob Description · Job DescriptionResponsibilities of Customer Service Representative are to: · Provide TOTAL customer service and follow through to our customers. · Answer and distribute calls as received. · Data Entry of orders received thru phone calls, faxes and other sources. ...
-
Store/reservations Seasonal
2 days ago
Eastern Slope Camping Area Conway, United States**Are you looking for a fun summer job where you can be outdoors, have fun and work with a great group of people?? Well look no further. If you are friendly, hardworking, reliable, and a team player then Eastern Slope Camping Area wants you to join our team. Here we are looking f ...
-
Full Time Assistant Store Manager
5 days ago
LINDT & SPRUNGLI North Conway, United States Full timePOSITION PURPOSE · The individual in this position is responsible for assisting the Store Manager with achieving and/or exceeding the store's sales plan, while insuring profitable store operations and performing all functions necessary to provide superior customer service. This i ...
-
Sales employee
1 week ago
Aurora Ventures Conway, United StatesThe Debeka Group is one of the top ten insurance and building society companies, offering a diverse range of insurance and financial services. It was founded in 1905 and has evolved from a pure health insurance provider for civil servants to an insurance group that offers coverag ...
-
Service Technician
1 week ago
Quantum Innovations Conway, United StatesThe comprehensive field of activity of ZECH Facility Management GmbH includes the implementation of construction projects in the field of building in existing structures as well as real estate-related facility management services. The scope of services ranges from tenant fit-out ...
-
Working student
1 week ago
SilverTech Conway, United States**About Buzzwoo GmbH & Co. KG: ** · Founded in 2006 in Stuttgart and since then owner-managed, we as a technology provider and digital powerhouse plan, develop and coordinate our clients' project initiatives: industry giants, internationally operating brands, top agencies and sta ...
-
Service Representative
5 days ago
Orange Elephant Roofing Rock Hill, United StatesJob Description · Job DescriptionSalary: $46,800 annual salary · WE WANT YOU Orange Elephant is seeking self-motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. Y ...
-
customer service representative
3 days ago
Family Dollar Vilonia, United StatesFamily Dollar - 10 EAGLE STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
-
Member Services Representative
6 days ago
10 Fitness Maumelle, United StatesMember Services Representative · Job Description · The Member Services Representatives of 10 Fitness are expected to uphold and deliver the 10 Fitness member experience by being honest, committed individuals who are patient and resilient. They should be enthusiastic about helping ...
dfa service representative - Conway, United States - Arkansas Government Job
Description
DFA SERVICE REPRESENTATIVE
Date: Apr 23, 2024
Req ID: 39251
Location:
Conway, AR, US, 72032
Category: DFA - REVENUE SERVICES DIV
Anticipated Starting Salary: $31,892
Position Number:
County: Faulkner
Posting End Date: 4/29/2024
Anticipated Starting Salary: $31,892
State Revenue Office
The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
Position Information
Class Code: C059C
Grade: GS03
FLSA Status: NON-EXEMPT
Salary Range: $26, $37,749.00
Summary
The DFA Service Representative is responsible for examining evidentiary records, contracts, tax returns, or child support case management activities, and may also compute penalties and refunds, and collect fees, child support payments, or arrearage amounts. This position is governed by state and federal laws and agency/institution policy.
Functions
Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations. Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, or child support customers, including non-custodial parents, and assists in the completion and filing of tax returns, forms, and applications. Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer. Corrects tax returns, forms, contracts, and evidentiary records for taxpayers. Interviews custodial and non-custodial parents and contacts employers, neighbors, and landlords to obtain information to document evidence of paternity or financial resources of non-custodial parent or putative father. Initiates actions required to locate non-custodial parent or putative father. Provides technical assistance to custodial and/or non-custodial parent with payment processing or related case problems, including suspension, financial asset seizure, payment correction, or paternity acknowledgement. Researches files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required. Leads work activities of other personnel by training and instructing new employees and providing technical assistance. Maintains updated manuals and computerized files. Performs other duties as assigned.
Dimensions
None
Knowledge, Skills and Abilities
Knowledge of the principles and practices of organizational management and public administration. Knowledge of either tax, motor vehicle, driver's license services, or child support laws and regulations. Knowledge of accounting. Ability to provide information and assistance to taxpayers or child support customers regarding laws, regulations, and reporting procedures. Ability to identify and correct discrepancies in evidentiary records, tax returns, financial, or payments records. Ability to calculate child support arrearages, penalties, interest, or refunds due on taxes, license, and registrations. Ability to train and instruct new employees on procedures and the interpretation and application of laws.
Minimum Qualifications
The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Licenses
None
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at or
Nearest Major Market:Little Rock