Clinical Care Coordinator - Dallas, United States - Methodist Health System

Description

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (Patient Care team) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.

Your Job Requirements:

Graduation from an accredited Medical Assistant program

Medical Assistant Certification required

Experience of at least 5 years as a Certified Medical Assistant

High school graduate or GED equivalent.

Current Basic Life Support certification.

Proven ability to mentor others

Expert in computer literacy in electronic health record.

Knowledge of medical terminology.

HEDIS Quality Measures experience

Excellent communication and customer service skills required

Proficiency in Word, Excel, and PowerPoint required.

Ability to work independently, while collaborating with other team members

Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies

Your Job Responsibilities:

Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs

Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed

Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures

Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed

Communicate regularly with interdisciplinary team members to coordinate/update a patients care

Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures

Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes

Submit data to external agencies as directed by Care Coordination Clinical Manager

Explain the importance of preventive health screens and clinical measures to patients and families

Perform as needed all duties at the expert level within the scope of a Medical Assistants scope of practice

Record patient care documentation in the medical record accurately and in a timely manner

Coordinate patient care as directed by provider, and policies/procedures

Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions weve earned:

• Magnet designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
• 150 Top Places to Work in Healthcare by Beckers Hospital Review , 2023
• Top 10 Military Friendly Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions weve earned:

• Magnet designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
• 150 Top Places to Work in Healthcare by Beckers Hospital Review , 2023
• Top 10 Military Friendly Employer, Gold Designation, 2023
• Top 10 Military Spouse Friendly Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employees compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employees exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.