Jobs
>
Raleigh

    User Support Analyst - Raleigh, United States - NR Consulting

    NR Consulting
    NR Consulting Raleigh, United States

    2 weeks ago

    Default job background
    Description

    Job Title:
    User Support Analyst

    Location:
    Raleigh, NC (Onsite)

    Position Type:
    Contract with Possible extension

    Duration: 12+ months

    Job Description:


    Short Description:

    User Support Analyst II- General on-site IT support for client employees using a ticketing based system.
    Employees may provide support for hardware, applications, operating sys and imaging.


    Complete Description:


    The User Support Analyst is a second level resource with specialized knowledge and experience in touch-maintenance and setup of the desktops, networking and troubleshooting.

    The Technical Specialist has an overall knowledge and understanding of managing customer expectations while serving as a strong base for technical expertise in a Windows and Office 365.

    Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts.
  • Vector Consulting, Inc

    IT Support Analyst

    1 week ago

    Vector Consulting, Inc Raleigh, United States

    Our government client is looking for an experienced IT Support Analyst on a 9+ months renewable contract role in Raleigh, NC. · Position: IT Support Analyst · Job Description: · Provide customer support across counties listed in accordance with Service Level Agreements set fo ...

  • Vector Consulting, Inc

    IT Support Analyst

    1 week ago

    Vector Consulting, Inc Raleigh, United States

    Our government client is looking for an experienced IT Support Analyst on a 9+ months renewable contract role in Raleigh, NC. · # of positions: 2 · Position: IT Support Analyst · Job Description: · Provide customer support across counties listed in accordance with Service Lev ...

  • TEKsystems

    Support Analyst

    2 weeks ago

    TEKsystems Raleigh, United States

    Job Description · Job DescriptionJob Description: · An industry-leading financial organization is seeking to hire a team of consultants to support customers with processing / underwriting related to the Paycheck Protection Program (PPP). Daily responsibilities will include review ...

  • Datasoft Technologies, Inc.

    Service Support Analyst

    4 weeks ago

    Datasoft Technologies, Inc. Raleigh, NC, United States

    · Service Support Analyst · Onsite · About the Job · Duration:12 Month contract w. extension · Location: Raleigh, NC · Pay rate: Hourly · Job ID: · Overview: · DataSoft Technologies, Inc. is seeking a Service Support Analyst to join our client in Raleigh, NC. This position ...

  • edgecomputingassociation

    Customer Support Analyst

    3 weeks ago

    edgecomputingassociation Raleigh, United States

    Location Raleigh, North Carolina , · United States · Job Description · Role · The After Hours Customer Support Analyst at Ambra Health is a full-time, exempt position. You will be the primary after-hours technical resource for Ambras customers, which range from major hospital ...

  • TEKsystems

    Desktop Support Analyst

    2 weeks ago

    TEKsystems Raleigh, United States

    Our client is looking to add a Desktop Support Analyst to their team, apply today · Job Description: · The technical support team is a group of support professionals who provide white glove service. Looking for a support professional who is passionate around customer service, mis ...

  • Intelerad Medical Systems Incorporated

    Customer Support Analyst

    3 weeks ago

    Intelerad Medical Systems Incorporated Raleigh, United States

    **Customer Support Analyst - Day Shift** · Raleigh, NC, USA · Employees can work remotely · Full-time · **Company Description** · Improving healthcare through innovative technology is at the core of Intelerads work. Our scalable medical imaging platform connects clinicians t ...

  • iCore Technologies, LLC

    Service Support Analyst

    1 week ago

    iCore Technologies, LLC Raleigh, United States

    Position: Service Support Analyst (Onsite)Location: Raleigh, NC. 12 MonthsEmployment type: C2C.Job ID : 735461Interview Type: Web Cam Interview OnlyWorksite Address: 1010 Middleton Dr., Raleigh, NC 27603 Job Description: · Contractor DHB IT - User Support Technician - This positi ...

  • Bandwidth

    Product Support Analyst

    6 days ago

    Bandwidth Raleigh, United States

    Apply Now Product Support Analyst (Messaging) at Bandwidth · Raleigh, NC · Who We Are: · Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed ...

  • Apex Systems

    Senior Support Analyst

    2 weeks ago

    Apex Systems Raleigh, United States

    Job#: · Job Description: · Senior Support Analyst - Direct Hire - 5 days onsite in Courtney, NC - $55k-$63k/yr - W2 Only · *Candidate must be able to work on clients W2 without sponsorship, vednor or employer* · Apex Systems is looking to hire an · ONSITE Senior Support Analyst ...

  • Focused HR Solutions LLC

    LU IT Support analyst

    2 weeks ago

    Focused HR Solutions LLC Raleigh, United States

    This job is 100% remote . If you received this job today from us please respond to this email only · Our client has an opening for a IT Support analyst · This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC · Please send rate and res ...

  • Zirrus

    Sr. Support Analyst

    4 weeks ago

    Zirrus Raleigh, United States

    Job Summary · The Sr. Support Analyst is a technical leader on the IT Service Desk team and reports to the IT Service Desk Manager. This position will be the subject matter expert (SME) for ticket handling responsibilities, including triaging and troubleshooting issues. In this r ...

  • Trilon Group

    Technical Support Analyst

    5 days ago

    Trilon Group Raleigh, United States

    Technical Support Analyst · Department: Corporate/Administrative · Employment Type: Full Time · Location: Raleigh, NC · Reporting To: Orville Williams · Description · As a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the ...

  • Focused HR Solutions LLC

    LU IT Support analyst

    3 days ago

    Focused HR Solutions LLC Raleigh, United States

    This job is 100% remote . If you received this job today from us please respond to this email onlyOur client has an opening for a IT Support analyst This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC Please send rate and resumeIT Sup ...

  • Intelerad Medical Systems Incorporated

    Customer Support Analyst

    3 weeks ago

    Intelerad Medical Systems Incorporated Raleigh, United States

    **Customer Support Analyst - After Hours- Remote USA** · Raleigh, NC, USA · Employees can work remotely · Full-time · **Company Description** · Improving healthcare through innovative technology is at the core of Intelerads work. Our scalable medical imaging platform connect ...

  • DRMP

    Technical Support Analyst

    6 days ago

    DRMP Raleigh, United States

    Job Description · Job DescriptionDescriptionAs a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, a ...

  • GovCIO

    Program Support Analyst

    3 days ago

    GovCIO Raleigh, United States

    Overview · GovCIO is currently hiring for a Program Support Analyst to provide administrative support to the VRE PSES program. This position is full time and fully remote. · Responsibilities · A great candidate for this role would be strongly detailed oriented with excellent comm ...

  • City of Raleigh, NC

    Staff Support Analyst

    2 weeks ago

    City of Raleigh, NC Raleigh, United States

    Salary: $ $19.00 HourlyLocation : Raleigh, NCJob Type: Part-TimeJob Number: Department: PRCR - Parks-Parks MaintenanceOpening Date: 05/16/2024Closing Date: ContinuousWork Hours: Monday through Friday 20 hours weekly between 8am and 3:30pm or 8am and 2:30pmJob DescriptionThis posi ...

  • TEKsystems

    Desktop Support Analyst

    3 weeks ago

    TEKsystems Raleigh, United States Contract

    Our client is looking to add a Desktop Support Analyst to their team, apply today · Job Description: · The technical support team is a group of support professionals who provide white glove service. Looking for a support professional who is passionate around customer service, mi ...

  • Trilon Group

    Technical Support Analyst

    6 days ago

    Trilon Group Raleigh, United States Full time

    As a Technical Support Analyst, you will be responsible for customer service and routine maintenance of the computer desktop environment by analyzing and resolving computer hardware & software issues, installing hardware and software, and supporting local and remote end-users. Yo ...