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Rocky Mount

    Local Traveling Team Leader - Rocky Mount, NC, United States - Volunteers of America Chesapeake

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    Description

    As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community.

    Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

    Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

    Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas.

    Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

    Effectively provides day-to-day management for SSVF staff. Has relevant experience in homelessness prevention, rapid re-housing and transitional supportive services.

    Provide key linkages for clients beginning at their intake and assessment following through to their attainment or maintenance of permanent housing in their home community.

    The position will promote accessibility, outreach to targeted populations, and provide case management, advocacy and wraparound supports and services with the VA and in the community.

    Provide day-today operational activities, including maintaining and keeping track of SSVF documents.
    Provide back-up support for SSVF case management teams and act as an additional resource for Case Managers
    Coordinate client outreach and recruitment efforts for SSVF
    Designates incoming cases for intake to Case Management Team
    Monitors case managers to assure all available services are provided to each veteran household on a regular basis, determining quality and effectiveness of services provided
    Serve as liaison with local landlords and dealing with landlord/tenant issues; develop and administer a mediation program and responsible for providing assistance and support in serving client needs
    Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources
    Assists with the development of planning, evaluation and implementation of procedures in support of the SSVF program
    Maintains records and prepares forms, reports and correspondence related to the federal grant funded SSVF program
    Facilitates and encourages the exchange of information with local, county, and regional agencies
    Facilitates the coordination of services with community partners, as assigned
    Plans and conducts training programs, as assigned
    Analyzes and evaluates data, prepares reports and makes specific recommendations concerning the SSVF program
    Provide quarterly summaries and documentation report as required by SSVF grant
    Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers
    Conduct housing and comprehensive supportive services assessments for program
    participants and develop a comprehensive Family Services Plan
    Provide service coordination between the program and community partners, for persons served and their families/supporters
    Work with persons served, family members, collaborating housing agencies and
    Provide or arrange for housing support and wraparound services including connections to all eligible VA and mainstream resources to support transition to or maintenance of permanent housing
    Travel to housing sites to support persons served, monitor progress and address any health, behavioral or life skills issues
    Ensure appropriate use of and documentation of any temporary financial assistance
    Ensure that participants receive services that support rapid re-housing; addressing assessed needs, promoting healthy decision-making, securing financial independence and promoting relationships at home in the community
    Participate in program and professional supervision, attend required staff and Project

    Management Team meetings and trainings, and contribute to team-based collaborative planning
    Serve as the Safety Officer on site for the organization maintaining all safety related regulations and training
    Hire and Train Employees Co-Team Lead assists in hiring and training.
    Maintain Property Visual Appeal This includes keeping the property clean and organized and attractively arranging promotional displays.

    Follow Opening and Closing Procedures Co-Team Lead manage business opening and closing procedures, including following all safety and alarm system protocol.

    When needed may be required to open and close office when Program Assistant is out of the office.

    Maintain Inventory Co-Team Lead will monitor inventory and maintain accurate inventory of office needs such as supplies, brochures and any other needed items.

    They also order new inventory items as needed to replace used stock.

    Interact with Customers Co-Team Lead will answer phones and greet clients and customers who walk into the business, addressing any questions or problems they have and finding satisfying solutions to their complaints.

    Will also represent the program and agency in the community via community meetings, workshops and events.

    Participant housing, employment, family, social support and life-skill issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of Participant and family in their home community.

    Statistical information is documented and reported.

    A bachelors degree in counseling psychology, rehabilitative counseling, or related human service field is preferred (or comparable experience).
    Experience working with homeless individuals and families including veterans is a plus
    Veteran or member of a veteran family is a plus.
    May be required to drive a van
    .

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