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    REMOTE Client Tech Support- - Phoenix, United States - RemX The Workforce Experts

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    Description

    Job Description

    Job Description

    Great Temp Opportunity that has the possibility to go perm

    Completely Remote Position

    $18-$24 DOE- 8:00am-5:00pm M-F

    Description:

    Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.

    Responsibilities:

    This role will be responsible for answering incoming support calls from internal and external customers. It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems. This position may have interaction other with the Technical Support teams across the organization.

    Requirements:

    • 1 - 3 years technical experience.
    • 1 - 3 years Service Desk or Technical Call Center experience.
    • Previous experience troubleshooting desktop, printer, and notebook issues.
    • Very strong user and support of MSOffice.
    Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

    When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Company Description

    The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
    \r
    When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
    \r
    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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